voiio

Customer Success Manager

• Conduct onboarding for new corporate customers and perform requirements analyses
• Own a portfolio of enterprise customers and manage performance using clear KPIs
• Continuously develop and strengthen business relationships
• Engage employees through presentations and targeted campaigns
• Advise on our product and establish processes to identify cross‑ and upselling opportunities
• Lead contract negotiations through to closing

Senior Customer Success Manager – Parental-leave cover, remote possible