vOffice GmbH

Customer Support

• You are the anchor when our professional rental agencies have questions about numbers, postings and integrations.
• You ensure the customer's accounting setup is correct and that questions are resolved quickly.
• You independently lead setup and consultation meetings with our clients and their tax advisors to create a solid foundation for financial accounting in our software.
• You analyze accounting issues, identify solutions for user errors and resolve discrepancies that can occur when reconciling general ledger accounts in downstream systems.
• You answer questions about the application, features and accounting processes within the software, diving deep into each customer's individual situation.
• You work closely with our clients and their tax firms and act as a knowledgeable translator between accounting terminology and software logic.
• In this role you combine your accounting expertise with technical understanding to ensure our clients’ commercial success.

Customer Support Specialist – Financial Accounting, Accounting

Full-stack Engineer

• Development of our new serverless, cloud-native software platform
• Implementation of Node.js services in the backend
• Implementation of apps with Svelte in the frontend
• Design, evaluation and implementation of technical solutions
• Creation and evaluation of architectural concepts
• Introduction of best practices within the team

Customer Support Specialist – Financial Accounting, Accounting

Senior Full-Stack Developer, TypeScript, Node.js