Vodori

Implementation Specialist

• Lead implementation projects in the EMEA region, ensuring timely and successful customer onboarding.
• Act as a trusted advisor to senior level customers, translating business requirements into best-practice product configurations.
• Define and document EMEA-specific implementation standards while ensuring alignment with global processes.
• Subject matter expert for EMEA regulatory landscape.
• With the support of the PS Delivery Manager: Provide implementation strategy and support EMEA customer RFPs to help build tailored implementation approaches to new (*and existing) customers.
• Support sales with creating accurate implementation planning and budgets.
• Advocate for regional customer needs within the global process, to support EMEA customers while upholding the global implementation standards.
• Identify process improvements to optimize implementation efficiency and scalability.
• Mentor and support delivery team members in developing EMEA and industry knowledge.
• Provide insights to the global professional services and product teams on regional implementation needs and scalability considerations.
• Strong attention to detail, organization skills, and proficiency in project management.

Senior Implementation Manager