Vodafone

Fixed Network Assurance Engineer

Vodafone

full-time

Posted on:

Location Type: Hybrid

Location: Athens • Greece

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Job Level

Junior

Tech Stack

Switching

About the role

  • The Fixed Network Assurance NMC associate engineer carries out activities concerning the operation and maintenance of the Fixed & IP core network at all the company’s sites.
  • Perform the remote monitoring of network quality and performance.
  • Diagnosis and rectification of problems.
  • Maintains a high level of knowledge of services provided to Vodafone customers.
  • Escalates and manages incidents or problems that could affect those services, ensuring the availability and quality of these services.
  • Act as a single point of contact for Company’s internal technical departments and customer care, Regional NOCs as well as for foreign and domestic operators.

Requirements

  • One (1) year experience in telecommunications or Computer Systems (desired)
  • Must be able to work on 5-2 shift schedule and fulfill ad-hoc shift replacement needs.
  • Must have technical / professional qualifications: First degree or equivalent in Telecommunications, Electronic Engineering, Physics or Computer Science.
  • Very good knowledge of English language oral and written.
  • Nice to have experience in: IP Networking (Certification such as CCNA, etc. is preferable).
  • Fundamental understanding of and hands-on experience with network technologies including, routing/switching, VLANs, etc.
  • Other BSS system, e.g., Siebel
Benefits
  • Award-winning work environment -certified #1 Top Employer in Greece
  • Competitive pay, bonus & remuneration package
  • Private Health & Medical Insurance
  • Hybrid way of working: a blend of remote and office-based working, including the option to work from abroad
  • Unlimited access to learning resources and trainings
  • Vodafone Parental Leave: 16 weeks of fully paid parental leave to all employees regardless of gender, sexual orientation or length of service
  • Spirit of Vodafone Day: one day each quarter dedicated to your personal development
  • Extra days off: Vodafone Day, Family Day, Volunteering Day
  • Office amenities (subject to the office location): such as restaurant, beauty corner, gym and parking
  • Special employee offers and discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IP NetworkingroutingswitchingVLANsnetwork monitoringdiagnosisrectificationtelecommunicationsComputer SystemsElectronic Engineering
Soft Skills
communicationincident managementproblem-solvingcustomer serviceteam collaborationadaptabilitytechnical supportescalation managementorganizational skillsattention to detail
Certifications
CCNATelecommunications degreeElectronic Engineering degreePhysics degreeComputer Science degree