Manager, M365 Cloud Security, Exchange Server, Ansible, Terraform, GitHub, M365 Suite
Vodafone
full-time
Posted on:
Location Type: Office
Location: Pune • India
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About the role
- Provide second- and third-level support for the M365 suite including Defender for M365, Exchange Online, SharePoint Online, Teams, and OneDrive.
- Manage and resolve security and compliance requests across Defender for M365 and Purview.
- Troubleshoot complex technical issues escalated from L1 and L2, ensuring timely and accurate resolution.
- Support deployment, configuration, and maintenance of M365 services for business operations.
- Monitor system performance and proactively implement corrective measures.
- Automate application deployment in Azure using tools such as Ansible and Terraform.
- Collaborate with cross-functional IT teams to ensure seamless operation and integration of M365 services.
- Document processes, best practices, and technical solutions for wider team use.
- Remain up to date with new M365 capabilities, updates, and technical advancements.
- Provide training and guidance to support teams and end users.
- Participate in on-call rotations for after-hours support.
Requirements
- Experienced in IT support with 8–12 years of specialised knowledge in Microsoft 365 technologies, security, and administration.
- Skilled in managing M365 environments, including security, compliance, and configuration.
- Knowledgeable in Exchange Server administration, Active Directory, and Azure Entra ID.
- Proficient with automation using Ansible and Terraform.
- Strong at diagnosing issues, solving problems, and communicating clearly with technical and non-technical audiences.
- Able to work collaboratively and influence stakeholders with confidence.
- Experienced in ITIL concepts, configuration management, and deployment practices.
- Qualified with at least one relevant Microsoft certification.
Benefits
- Opportunities to work with advanced Microsoft 365 technologies and modern workplace tools.
- Exposure to large-scale enterprise environments and complex IT ecosystems.
- Collaboration with global teams across security, infrastructure, and modern workplace domains.
- A role that allows continuous learning, innovation, and adoption of emerging technologies.
- Opportunity to contribute to automation initiatives and digital transformation efforts.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
M365Defender for M365Exchange OnlineSharePoint OnlineTeamsOneDriveAzureAnsibleTerraformActive Directory
Soft Skills
problem solvingcommunicationcollaborationinfluencing stakeholderstrainingdocumentation
Certifications
Microsoft certification