Consumer Sales Adviser
Vodafone
full-time
Posted on:
Location Type: Office
Location: Stoke-on-Trent • United Kingdom
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Salary
💰 £26,907 per year
About the role
- Begin in our training academy receiving in-depth sales and customer service training.
- Take incoming calls from both new and existing customers about broadband deals, phones or SIMs.
- Be the main point of contact ensuring customers get the best advice and service possible.
- Opportunity to earn uncapped commission by offering customers the right Vodafone products and services to achieve sales targets.
- Always act ethically ensuring correct information is provided for informed decisions.
Requirements
- Enjoy speaking to people over the phone and providing excellent customer experience in line with our TRUST framework.
- Motivated by being set and achieving clear targets.
- Resilient, able to deal with minor setbacks and stay motivated for the next customer.
- Sales experience is useful, but not essential as we will help you develop these skills.
Benefits
- 28 Days annual leave + bank holidays in lieu.
- Paid charity days a year
- 'Spirit' days when we encourage you to focus on your self-development.
- Employee discounts, retail vouchers, health benefits, pension plan, life assurance and shares scheme.
- Commitment to supporting you at every stage of your career through top of the range learning and development tools and award-winning parental leave policies.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicecommunicationmotivationresiliencesales skillstarget achievementethical behaviorproblem-solvinginterpersonal skillscustomer experience