Sales Customer Strategy Lead
Vodafone
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Provide a strategic focus on our Sales Transformation across Vodafone Business
- Program manage sales transformation projects to ensure ongoing consistency in goal definition and measurement between cross-functional teams and the sales organization
- Development, management, facilitation and evaluation of our Customer Advisory Board (CAB)
- Designing and driving key strategic initiatives to support customer engagement, revenue improvement and new sales improvement by collaborating with sales and key functional partners
- Partnering with Sales leaders to create and implement an executive engagement strategy and plan, to deepen relationships with key decision makers and executives within our key customers
- Creating strategic customer insights, market trends and provide opportunity landscape when collaborating with sales heads and utilizing secondary research
- Support in creating and driving senior management meetings, content for business reviews & support on Quarterly Business Reviews
- Track and measure the effectiveness of executive engagement initiatives, providing regular updates to sales leadership on ROI and relationship health
- Support Head of Business Sales with key business management activities as required
Requirements
- Good understanding of B2B sales strategy and customer lifecycle
- Experience running high-profile events & at managing strategic programmes/projects end-to-end
- Ability to work and influence across Sales, Marketing, Product, and Strategy teams
- Strong written and verbal communication skills, able to lead and facilitate strategic discussions including ability to influence internal and external stakeholders up to executive and senior levels
- Empathetic to customer needs and ability to advocate for them internally
Benefits
- Excellent basic salary plus bonus and Vodafone benefits
- Up to 28 days off plus bank holidays
- Paid time for charity work
- Personalised benefits for you and your family, like discounts and vouchers
- Pension plan
- Amazing learning tools
- Top-notch parental leave policies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B sales strategycustomer lifecycle managementprogram managementstrategic initiativesexecutive engagement strategycustomer insightsmarket trendsevent managementstrategic program managementROI measurement
Soft Skills
communication skillsinfluencing skillsfacilitation skillsempathyadvocacycollaborationleadershipstrategic thinkingrelationship managementstakeholder engagement