Vodafone

Technical Product Lead – Fixed Connectivity, Unified Communications

Vodafone

full-time

Posted on:

Location Type: Office

Location: Istanbul • Turkey

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Job Level

Senior

About the role

  • Align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad;
  • Act as accountable for shaping objectives and delivering the business value of mobility products & services in all digital VBU customer product platforms, closely working with mobility partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers.
  • Act as a strong voice to shape the desired customer journeys including a digital first mind-set;
  • Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products;
  • Track performance (financial, technical, CX) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition;
  • Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products
  • Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed;
  • Analyze competitors’ products and communicate competitive threats and opportunities to leadership and prepares product competition analysis;
  • Continously follows up technological trends, competitors’ products and communicates competitive threats and opportunities to leadership;

Requirements

  • BSc. degree in Electrical/Electronics Engineering, Computer Engineering, Industrial Engineering or similar field
  • Minimum 4 years of experience in Technology/Network planning and operation activities in a telecommunications operator or organization supporting large heterogeneous Access & IP infrastructures or similar
  • Knowledge of 5G and Fixed Wireless Access technologies/topologies
  • Knowledge of network topologies and technological trends
  • Knowledge of Fixed Network Architecture (including HW and SW platforms roadmap)
  • Knowledge of and experience with major internet routing protocols; specifically BGP, OSPF, MPLS, RSVP and ISIS.
  • Knowledge of IP technology and of Fixed networks requirements and characteristics.
  • Understanding & awareness of services compatible on Fixed networks such as wireless, VPN, voice, security, SD-WAN
  • Certifications in CCNP, CCIE, HCIP R&S, NSE4 are considered an added value
  • Know how on ARUBA, Forti, Huawei preferred
  • Ability to lead continuous improvement initiatives to enhance business outcomes.
Benefits
  • Vflexy: Flexible Benefits Program
  • Hybrid working kit
  • Ergonomic kit allowance
  • Digital meal voucher
  • Flexible transportation allowance.
  • Employee assistance hotline & counselling
  • Comprehensive and flexible private health insurance
  • Discounted price deals for wide range of products & services
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
5G technologyFixed Wireless Accessnetwork topologiesFixed Network ArchitectureBGPOSPFMPLSRSVPISISIP technology
Soft Skills
collaborationcustomer experience focusanalytical skillsleadershipcontinuous improvement
Certifications
CCNPCCIEHCIP R&SNSE4