Vodafone

Business Analyst, German Speaking

Vodafone

full-time

Posted on:

Location Type: Hybrid

Location: Hungary

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About the role

  • Ensure that development demands related to IT tools used by Vodafone are clearly defined in form of epics
  • Liaise between customers/users providing the Business Demand and the solution groups including the developers
  • Act as the single point of contact until the end of the project lifecycle
  • Track actions and drive the project team towards the solution of the customer requests
  • Assess standard solutions and explore potential external solutions with the project team
  • Manage IT demand projects fully or partially and make status reports to the Steering Committee
  • Check at the end of the demand lifecycle whether objectives stated in the epics are fully met
  • Be the key interface for capturing demand requests related to IT tool development, act as a Business Analyst
  • Be responsible for creating user stories as an input in the Agile delivery process – either as part of a team or as overall owner
  • Manage and keep track of incoming IT tool functionality improvement requests, process them via Demand Management Process
  • Assure the quality of information provided by Requestors, evaluate and qualify the demand
  • Capture the requirements regarding the development of internal IT tools
  • Create assessment documentation for every demand request
  • Evaluate potential risks and report them to appropriate stakeholders
  • Ensure all new demands are suitable for decision making and have a clear scope, create high quality epics
  • Support decision making by creating documentations (agenda, minutes)
  • Check the quality of improvements, ensure that goals are met
  • Escalate issues that require intervention
  • Provide regular status update to the management, keep all stakeholders appropriately informed
  • Give input to process improvement, to increase efficiency and effectiveness of all Demand Management process activities

Requirements

  • Fluent German and English language skills
  • 2-3 years of Demand management, project management or business analysis experience
  • Experience of agile project methodologies
  • Communication and time management skills
  • Decision-making and problem-solving skills
  • Customer focus
  • Telecom and SSC experience (desired)
Benefits
  • A dynamic environment where innovative ideas are always welcome
  • A collaborative community where your professional goals and work are supported by a diverse team
  • A supportive internal coaching and mentoring culture
  • Opportunities to participate in company activities and CSR events
  • Corporate assets including a laptop and mobile phone with subscription (unlimited voice, text message, and data within the EU)
  • Cafeteria package
  • Private Medical Services
  • Employee Assistance Program to support your wellbeing and mental health
  • Life and accident insurance
  • 20 days of overseas remote work per year
  • 16 weeks fully paid parental leave for all non-birthing partners
  • Discounts from our partners
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
demand managementproject managementbusiness analysisAgile methodologiesuser storiesrisk evaluationstatus reportingdocumentation creationepic creationprocess improvement
Soft Skills
communication skillstime managementdecision-makingproblem-solvingcustomer focus