Vodafone

Fraud Reporting & Insight Manager

Vodafone

full-time

Posted on:

Location Type: Hybrid

Location: DüsseldorfGermany

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About the role

  • As Fraud Reporting & Insight Manager (m/f/d), you develop and maintain external partnerships to advance methodologies, benchmarks, and regulatory understanding.
  • You are responsible for creating and enhancing fraud reports for Senior Management, the Steering Committee, and key boards to ensure transparent and consistent reporting.
  • You regularly present fraud insights and reports, for example in the RCC.
  • You represent the company to authorities, industry associations, and organizations such as GSMA, ACFE, and DFF on matters of fraud management.
  • You analyze and derive fraud-related insights to support strategic decisions and operational measures.
  • You develop and maintain fraud intelligence to enable early identification of trends, patterns, and risks.

Requirements

  • Completed degree from a University of Applied Sciences or university with a focus on economics, law, or a related field.
  • At least five years of professional experience in fraud management.
  • Several years of experience collaborating with and managing stakeholders such as external authorities, associations, and organizations.
  • Strong and persuasive communication and presentation skills, with a confident presence.
  • Excellent conceptual and strategic thinking skills.
  • Business-fluent German and English (C1 CEFR).
Benefits
  • Flexibility: Hybrid working allows you to work from the office or up to 3 days per week from home.
  • Additionally, you can work up to 20 days per year from other EU countries and increasingly from non-EU countries.
  • Competitive compensation and retirement benefits: In addition to your base salary, you receive a performance-based bonus or commission and an occupational pension through our pension plan.
  • Training & development: You choose which of our learning and training programs support your individual development.
  • Work–life balance: Whether childcare, health & mindfulness programs, or gym memberships—you can shape your job and personal life flexibly. We support you, including with caring responsibilities for relatives.
  • Discounts and additional benefits: As an employee, you receive special offers on all our mobile, fixed-line, internet, and TV products.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
fraud managementfraud reportingdata analysisstrategic decision makingtrend identificationrisk assessment
Soft Skills
communication skillspresentation skillsstakeholder managementconceptual thinkingstrategic thinking