Vodafone

Senior Project Manager – Customer Delivery

Vodafone

full-time

Posted on:

Location Type: Office

Location: India

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Job Level

Senior

Tech Stack

PMP

About the role

  • Define and communicate the high-level vision and desired future state for projects/programmes.
  • Create detailed programme plans, including resource requirements, interdependencies, and critical paths.
  • Forecast and manage resource supply and demand across people, technology, and financial aspects.
  • Establish measurable outcomes and success factors, ensuring integrated work streams within the overall programme plan.
  • Build and lead high-performing teams with the right skills for successful delivery.
  • Act as a coach and mentor, motivating teams and fostering collaboration.
  • Develop stakeholder maps and maintain strong relationships internally and externally.
  • Apply quality assurance standards across all work streams.
  • Implement robust reporting mechanisms for budget, timelines, and quality.
  • Define risk and change strategies, ensuring proactive mitigation and stakeholder communication.
  • Align outcomes to benefits realisation plans and manage scope changes effectively.

Requirements

  • Over 5 years of experience managing complex ICT projects end-to-end.
  • Strong leadership and stakeholder engagement skills, with the ability to influence at senior levels.
  • Professional and customer-centric, capable of delivering confident presentations to executive audiences.
  • In-depth knowledge of multiple domains and business markets.
  • Skilled in financial management, including budgeting and forecasting.
  • Must-have qualifications: Prince2 Practitioner or PMP MSP Foundation.
  • Proven experience managing multiple projects/programmes concurrently.
  • Excellent interpersonal and communication skills.
  • Understanding of telecommunications environments.
Benefits
  • Opportunity to lead high-value, complex programmes impacting global enterprise customers.
  • Exposure to senior stakeholders and strategic decision-making.
  • Work in a dynamic, collaborative environment with cutting-edge technology and methodologies.
  • Career growth through leadership roles and cross-functional projects.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementfinancial managementbudgetingforecastingquality assurancerisk managementchange managementresource managementstakeholder engagementprogramme planning
Soft skills
leadershipinterpersonal skillscommunication skillscoachingmentoringcollaborationinfluencingpresentation skillscustomer-centric approachteam building
Certifications
Prince2 PractitionerPMPMSP Foundation