Product Lead – Mobility
Vodafone
full-time
Posted on:
Location Type: Office
Location: Istanbul • 🇹🇷 Turkey
Visit company websiteJob Level
Senior
About the role
- Align with the Product Owner for the squad or segment on how the proposition and desired customer experience fit into the overall strategy for the segment/squad;
- Act as accountable for shaping objectives and delivering the business value of mobility products & services in all digital VBU customer product platforms, closely working with mobility partner ecosystem on to be enabler for new services and technical capabilities, focusing on process development within squad to serve the best customer experience & increase loyalty, and create efficiency for B2B customers.
- Act as a strong voice to shape the desired customer journeys including a digital first mind-set;
- Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products;
- Track performance (financial, technical, CX ) of products reports to ensure the corrective actions and developments are undertaken to achieve the planned objectives and to remain competitive against the competition;
- Collaborate with other teams to gain customer/market insight for new products and product enhancements/redesign and to plan the commercial delivery of the products
- Cooperate with IT and Customer Operations teams to provide input to ensure successful operations and customer care for the products developed;
- Analyze competitors’ products and communicate competitive threats and opportunities to leadership and prepares product competition analysis;
- Continously follows up technological trends, competitors’ products and communicates competitive threats and opportunities to leadership;
Requirements
- BSc. degree in Business Administration, Industrial Engineering, Electrical/Electronics Engineering or similar field
- Experience (min 1 year) in product management of enterprise mobility domain products (tariffs, terminals, etc)
- Ability to lead continuous improvement initiatives to enhance business outcomes.
- Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams.
- Product/Initiative Life Cycle Management experience
- Project management and analytical thinking skills
- Multi-task management
- Problem solving & data driven decision making
- Results-driven and delivery-focused
- Strong Presentation & communication skill
- Ability to manage / coordinate simultaneous projects, balance competing priorities with good judgment, proactively problem-solve, and meet deadline
- Agile / Scrum process experience
Benefits
- Vflexy: Flexible Benefits Program
- Hybrid working kit
- Ergonomic kit allowance
- Digital meal voucher
- Flexible transportation allowance.
- Employee assistance hotline & counselling
- Comprehensive and flexible private health insurance
- Discounted price deals for wide range of products & services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
product managementproduct life cycle managementproject managementanalytical thinkingcontinuous improvementdata driven decision makingAgileScrum
Soft skills
interpersonal skillscommunication skillscollaborationmulti-task managementproblem solvingresults-drivendelivery-focusedpresentation skillsjudgment
Certifications
BSc degree in Business AdministrationBSc degree in Industrial EngineeringBSc degree in Electrical EngineeringBSc degree in Electronics Engineering