Vocal Media

Operations

• Manage the full contract lifecycle for contractors and client agreements, including renewals, terminations, and documentation
• Prepare, distribute, and maintain standard contracts, supporting revisions and redlines as needed
• Prepare and maintain accurate contractor payment records and related documentation, as well as answer questions as needed
• Support cross-functional teams with contract administration and operational processes
• Contribute to internal systems organization and process improvement initiatives
• Assist with data management, migration, and documentation to ensure accuracy and operational efficiency

Operations Associate

Social Media Manager

• Dedicate 10-12 hours weekly with flexible scheduling;
• Participate in two 30-min weekly check-ins about the project;
• Produce and manage 10-15 posts per account for 1-2 accounts weekly across YouTube Shorts, TikTok, and Instagram.
• Source, identify, and clip relevant video content from news outlets, cultural events, and social media platforms;
• Craft platform-optimized captions and post copy that authentically represents each account's distinct voice;
• Monitor emerging platform trends and algorithm updates to continuously refine content approach;
• Work effectively with fellow Social Media Managers and Content leadership;

Social Media Manager – Spanish Language Content

• Dedicate 3-4 hours weekly with flexible scheduling
• Participate in one 30-min weekly check-in about the project
• Produce and manage 4+ videos per week for up to 8 months across TikTok and Instagram
• Support growth by connecting with niche-aligned accounts through follows, likes, etc.
• Create engaging, trend- and news-focused, health-based content that is personal and face-first
• Write platform-optimized captions and post copy aligned with the account’s shared voice
• Maintain consistent tone and brand identity across a multi-creator account
• Receive weekly feedback from your Vocal contact on the previous week’s content, as well as priorities for the upcoming week
• Monitor emerging platform trends and algorithm updates to continuously refine content approach
• Track and analyze key performance metrics and audience engagement patterns
• Coordinate light posting schedules with fellow creators to maintain a steady content cadence
• Work effectively with fellow Social Media Managers and Campaigns team leadership
• Contribute to cross-platform content initiatives and strategy discussions
• Help ensure continuity and cohesion across all account content

Social Media Manager – Parent-Focused Content

Director

• Independently sets priorities, benchmarks, and improvement areas for innovative programs vertical
• Conduct creator industry research including robust competitive analysis to identify emerging trends, tools and tactics in the broader digital world and identify opportunities for impact and electoral applications
• Serve as a subject matter expert on emerging and experimental tactics on internal and external teams, including in sales and client-service settings
• Produce strategic proposals and project plans to achieve complex and competing goals
• Prioritize innovation to ensure continuous improvement and growth. Maintain a critical eye on program design, question program assumptions and revisit design often to ensure success
• Present on emerging experimental work in panels, presentations and sales opportunities independently and confidently
• Have full time direct reports: Independently identify gaps in team and make hiring and training recommendations to accomplish goals and scale
• Manage positive client relationships and regularly update key stakeholders on program progress and learnings, including preparing for and leading weekly client calls as needed
• Stay up-to-date on current events, trends and news stories as it pertains to key social platforms and the content creation industry, to serve as an expert in strategy conversations with clients

Deputy Director – Creator Innovation

Product Manager

• Support the strategy, execution, and scaling of Vocal Media’s AI-powered products and programs
• Guide the vision and roadmap for AI Studio, balancing internal experimentation with scalable, client-ready solutions
• Lead the transition from prototype to production—turning early AI experiments into stable tools, workflows, and programs
• Identify opportunities to standardize, automate, and scale AI capabilities across multiple clients and programs
• Manage systems for internal AI experimentation, including intake, prioritization, testing, and evaluation processes
• Establish clear operational frameworks to support rapid iteration without sacrificing reliability or quality
• Partner with operations and data teams to build reporting, monitoring, and feedback loops that inform product decisions
• Anticipate operational risks and constraints as AI tools scale, proactively addressing performance, compliance, and resource needs
• Oversee AI-enabled client programs from discovery through delivery, ensuring strong alignment between client needs and product capabilities
• Collaborate with client teams to scope requirements, manage timelines, and set clear expectations for AI-driven outcomes
• Ensure consistent quality and performance across all client-facing AI tools, services, and workflows
• Translate client feedback into actionable product improvements and roadmap priorities
• Partner closely with engineers, data scientists, and technical vendors to design, build, and ship AI-powered tools, platforms, and internal systems
• Contribute meaningfully to technical architecture and system design discussions, including data pipelines, model integration, automation workflows, and internal tooling
• Serve as a technical bridge between engineering teams, AI creatives, and client-facing stakeholders
• Support iteration, debugging, and performance optimization by maintaining a strong understanding of systems end-to-end
• Make informed build vs. buy decisions, evaluating vendors, APIs, and tools for scalability, cost, reliability, and long-term maintainability

Senior Product Manager, AI Studio

Program Manager

• Design, execute, and manage digital marketing campaigns across TikTok, Instagram, Twitch, Substack, and other key platforms on behalf of climate organizations and climate-focused candidates
• Manage positive client relationships and regularly update clients on campaign progress, including preparing for and leading weekly client calls
• Serve as a strategic subject matter expert to clients on the creator economy and social content strategy, particularly as it pertains to climate content
• Establish campaign goals and finalize campaign materials, including creative briefs and other assets
• Analyze campaign metrics and progress to goals, and proactively adjust strategy as needed
• Develop and present post-campaign reports to clients
• Work closely with digital creators to develop creative and engaging content that meets campaign brief requirements
• Strategize with colleagues and clients to find new creative tactics to innovate on content, sourcing, and team processes
• Stay up-to-date on current events, trends and news stories as it pertains to environmental and climate news to serve as an expert in strategy conversations with clients

Creator Program Manager – Climate Content

• Design, execute, and manage digital marketing campaigns across TikTok, Instagram, Twitch, Substack, and other key platforms on behalf of progressive organizations and candidates
• Manage positive client relationships and regularly update clients on campaign progress, including preparing for and leading weekly client calls
• Serve as a strategic subject matter expert to clients on the creator economy and social content strategy
• Establish campaign goals and finalize campaign materials, including creative briefs and other assets
• Analyze campaign metrics and progress to goals, and proactively adjust strategy as needed
• Develop and present post-campaign reports to clients
• Work closely with digital creators to develop creative and engaging content that meets campaign brief requirements
• Strategize with colleagues and clients to find new creative tactics to innovate on content, sourcing, and team processes
• Stay up-to-date on current events, trends and news stories as it pertains to key social platforms and the content creation industry, to serve as an expert in strategy conversations with clients

Creator Program Manager

• Independently design, execute, and manage large-scale digital marketing campaigns across TikTok, Instagram, Twitch, Substack, and other key platforms on behalf of climate organizations and climate-focused candidates
• Manage positive client relationships and regularly update clients on campaign progress, including preparing for and leading weekly client calls
• Manage 1-3 full-time and/or part-time campaign staff
• Regularly check in with direct reports on their campaigns, including regularly tracking progress to goal, proactively providing feedback, and providing strategic support
• Serve as a strategic subject matter expert to clients on the creator economy and social content strategy, particularly as it pertains to climate content
• Establish campaign goals and finalize campaign materials, including creative briefs and other assets
• Analyze campaign metrics and progress to goals, and proactively adjust strategy as needed
• Develop and present post-campaign reports to clients
• Work closely with digital creators to develop creative and engaging content that meets campaign brief requirements
• Strategize with colleagues and clients to find new creative tactics to innovate on content, sourcing, and team processes
• Stay up-to-date on current events, trends and news stories as it pertains to environmental and climate news to serve as an expert in strategy conversations with clients

Senior Creator Program Manager – Climate Content

• Independently design, execute, and manage large-scale digital marketing campaigns across TikTok, Instagram, Twitch, Substack, and other key platforms on behalf of progressive organizations and candidates
• Manage positive client relationships and regularly update clients on campaign progress, including preparing for and leading weekly client calls
• Manage 1-3 full-time and/or part-time campaign staff
• Regularly check in with direct reports on their campaigns, including regularly tracking progress to goal, proactively providing feedback, and providing strategic support
• Serve as a strategic subject matter expert to clients on the creator economy and social content strategy
• Establish campaign goals and finalize campaign materials, including creative briefs and other assets
• Analyze campaign metrics and progress to goals, and proactively adjust strategy as needed
• Develop and present post-campaign reports to clients
• Work closely with digital creators to develop creative and engaging content that meets campaign brief requirements
• Strategize with colleagues and clients to find new creative tactics to innovate on content, sourcing, and team processes
• Stay up-to-date on current events, trends and news stories as it pertains to key social platforms and the content creation industry, to serve as an expert in strategy conversations with clients

Senior Creator Program Manager

• Oversee day-to-day operations of client social media programs
• Manage a dedicated team of social media managers while ensuring seamless program execution and client satisfaction
• Serve as the primary operational lead for client accounts
• Balance staff management, program logistics, client communication, and strategic guidance
• Lead and develop a team of strategists to execute social media programs
• Monitor content output and performance across client social media accounts
• Foster a positive, inclusive team culture
• Manage program operations, including tracking budgets and hiring social media managers
• Produce comprehensive client-facing reports showcasing program performance
• Lead weekly client meetings and maintain proactive communication with clients