Vocal Media

Community Manager

• Set strategy for recruiting and training a team of social media editors through a network of youth, digital, and/or organizing groups in the social impact and social media space
• Identifying potential talent in a large pool of creators and editors
• Optimize onboarding and outreach strategies for continued program growth
• Create and implement community engagement strategies to increase user retention and platform adoption, including organizing and moderating community challenges
• Oversee a community of social media editors, owning support needs and overseeing talent development programs
• Build and maintain an active and engaged community
• Oversee development of best practices and community resources, acting as a sounding board for burgeoning creators
• Work closely with social team to identify and nurture talented social media editors
• Help shape internal workflows and product development based on community insights

Digital Community Manager

Social Media Manager

• Craft vertical video-first strategies across TikTok, Instagram Reels, and emerging platforms
• Source, identify, and clip relevant video content
• Craft platform-optimized captions and post copy
• Monitor emerging platform trends and analyze key performance metrics and audience engagement

Social Media Fellow

Financial Planning and Analysis

• Architect and launch new revenue streams: build financial models, pricing frameworks, and go-to-market economics for new business lines and service offerings
• Lead financial due diligence, valuation, and integration planning for acquisitions and strategic partnerships;
• Create bulletproof business cases and ROI projections for every major growth initiative;
• Design scenario models for capital allocation, fundraising, and 3–5-year strategic plans;
• Translate unit economics, LTV, contribution margins, and competitive benchmarks into clear strategic recommendations;
• Present growth opportunities and financial narratives to the board, investors, and executive team.
• Own forecasting, budgeting, and KPI dashboards across all business units;
• Drive pricing optimization and margin expansion initiatives;
• Serve as the go-to strategic advisor on profitability, scalability, and capital structure
• Oversee accounting operations, external auditors, and compliance (supported by an external firm);
• Ensure scalable systems, controls, and processes as we grow 3–5x

Director of Finance

Account Manager

• Maintain and optimize Vocal’s CRM, Notion, Airtable, and Quickbase systems to ensure client relationships, campaigns, and deliverables are organized, up-to-date, and actionable.
• Create, refine, and manage workflows for tracking client progress, campaign timelines, deliverables, and documentation across teams.
• Collaborate with cross-functional partners to support the seamless execution of campaigns and ensure clear communication and accountability throughout each project.
• Prepare materials for client meetings and internal brainstorms, including background research, case studies, and presentation resources.
• Assist with business development by drafting and editing proposals, developing pitch materials, and contributing creative ideas to help secure new mission-driven partnerships.
• Take detailed notes during meetings, track key decisions and next steps, and ensure timely follow-ups to keep projects moving forward.
• Stay informed on trends in the creator economy, social media platforms, and cultural movements that influence Vocal’s strategy and client work.

Partnerships Operations Coordinator

Program Manager

• Lead day-to-day management of social media programs, aligning strategic direction with client goals;
• Coordinate across departments and with external stakeholders to ensure seamless execution, from content production and approval to performance reporting;
• Serve as a thought partner to clients, proactively identifying growth opportunities and innovative strategies to optimize performance and reach client goals.
• Lead multiple social media coordinators to execute program strategies, providing resources, guidance, and feedback to drive content excellence and team performance;
• Host internal team meetings and regular 1:1s to address challenges, provide consultation and support, and ensure alignment on goals and deliverables;
• Foster a positive, inclusive team culture by promoting collaboration, recognizing achievements, and motivating team members to perform at their best while maintaining high standards of work quality.
• Monitor content output and performance across client social media accounts, tracking audience data, progress to goals, and overall program effectiveness;
• Oversee the content production process from ideation to publication, ensuring output is both brand-aligned and performance-optimized;
• Collaborate with internal departments in developing and leveraging resources and tools to execute and optimize client programs.
• Serve as the primary point of contact for day-to-day program needs, leading weekly client meetings, presenting program updates, facilitating discussions, and ensuring strategic alignment;
• Produce comprehensive client-facing reports that showcase program performance, highlight key metrics, provide strategic insights, and demonstrate ROI across social media initiatives;
• Maintain consistent, proactive communication with clients, ensuring they are informed, engaged, and confident in program direction and results.

Digital Community Manager

Social Media Fellow

Director of Finance

Partnerships Operations Coordinator

Digital Program Manager – Brand Social