VO2 GROUP

Business Analyst

• Centralize strategy: Capture business priorities from leadership and consolidate them into a coherent execution roadmap.
• BU Champion Management: Identify, onboard, and coach BU champions to promote community-driven success.
• Design Authority & Best Practices: Ensure optimal use of InsideBoard AI through governance frameworks, rituals, and platform guidelines.
• Engagement and Success Plan Management: define Business or Change management campaigns plan, contribute to enablement plans, training, and comms assets to support business digital transformation at scale.
• Campaign Management: Support the creation, configuration, and rollout of platform campaigns; monitor adoption and performance.
• Success Community Insights: Analyze community behaviour and user engagement to detect opportunities, blockers, and KPIs to improve.
• Co-lead Governance & PMO: Coordinate operational governance across business units, including follow-ups, reporting, and leadership reviews.
• Business Needs Prioritization: Centralize feature requests and feedback; manage a prioritized backlog that reflects business impact.
• User Enablement: Empower BU leads to become autonomous in campaign management, analytics, and platform operations.

Senior Business Analyst

Project Manager

• Manage digital projects from brief to delivery, including websites, WeChat mini-programs, mobile applications and other digital platforms.
• Clarify client needs, challenge incomplete briefs and translate business objectives into clear project scopes.
• Coordinate design, development, testing and vendor teams to ensure high-quality delivery.
• Contribute to proposals, pitch documents, client presentations and strategic recommendations.
• Support the growth of existing client accounts by identifying needs, opportunities and next steps.
• Track project progress, scope, deadlines and profitability.
• Ensure deliverables meet both user experience standards and business objectives.
• Help improve internal workflows and ways of working.
• Grow into a more strategic role, supporting senior management on client, business and operational topics.

Project Manager, Fluent French

• Own the end-to-end delivery plan across multiple business units.
• Drive sprint planning, dependencies, timelines, and risk management.
• Translate requirements into clear implementation tasks (KPIs, workflows, Success Widgets, coaching templates, IRON AI use cases).
• Align functional, technical, data, and product stakeholders on scope and delivery expectations.
• Ensure a consistent operating model across all business units and workstreams.
• Serve as the main point of contact for enterprise leaders, program managers, and operational stakeholders.
• Prepare and lead SteerCos, governance sessions, BU syncs, and enablement workshops.
• Build crisp, executive-ready materials (roadmaps, dashboards, progress summaries).
• Maintain strong communication and alignment across a complex stakeholder landscape.
• Bring structure, clarity, and best practices to a fast-moving enterprise program.
• Advise business owners on activation strategy, KPI design, coaching flows, and operational change.
• Identify gaps and propose actionable solutions to accelerate adoption and performance.
• Champion InsideBoard’s value and guide stakeholders on leveraging the platform to its full potential.
• Ensure configurations and deliverables meet requirements and follow governance guidelines.
• Track adoption, usage, and value realization; escalate risks before they become issues.
• Support run-phase operations (activation strategy, quarterly coaching cycles, content updates).
• Maintain high delivery standards in a dynamic, multi-BU program.

Project Manager – Professional Services, Enterprise Digital Enablement Program

IT Support

• Assurer le support technique de niveau 1 et 2 (matériel, logiciel, réseau) auprès des utilisateurs
• Diagnostiquer et résoudre les incidents techniques (sur site ou à distance)
• Installer, configurer et maintenir les équipements informatiques (postes de travail, imprimantes, périphériques, etc.)
• Assister les utilisateurs sur l’usage des outils et logiciels internes
• Gérer les demandes via un outil de ticketing et assurer leur suivi
• Participer à la gestion du parc informatique et aux mises à jour des équipements
• Contribuer à la rédaction de procédures et documentations techniques
• Remonter les incidents critiques aux équipes concernées

Alternant.e Technicien.ne Helpdesk

Consultant

• Catalog Management: Configuration, implementation and daily updates of the product catalog for the US, UK and South Asia Pacific markets.
• Migration Support: Active participation in product data migrations to the site's new infrastructure, ensuring data accuracy for each region.
• Data Integrity: Ongoing monitoring of the catalog to identify anomalies and ensure presentation aligns with the Maison's luxury standards.
• Site Collaboration: Manage catalog-related tasks in close coordination with Site Operations teams to feed the reference site.
• Akeneo Lead: Daily management of the PIM (Akeneo): creating attributes, organizing product logic, and maintaining data flows.
• China/APAC Focus: Operational oversight of the catalog migration specific to the Chinese/APAC market (localization challenges).
• Technical Follow-up: Manage the backlog and the ticketing system.
• Bug Identification: Report incidents and track their resolution.
• Testing & QA: Prepare and execute testing phases (UAT).

Digital Merchandising Consultant

• Facilitate requirements-gathering workshops with clients.
• Understand business challenges, objectives, and success metrics.
• Challenge clients using your expertise to best guide the design of their project.
• Write detailed functional specifications.
• Design the functional solution on InsideBoard.
• Configure the InsideBoard platform from a functional perspective.
• Collaborate with the Data Integration team to define data flows.
• Work with the Technical Account Manager on authentication, security, and functional architecture.
• Define test scenarios.
• Conduct functional acceptance testing.
• Ensure the solution conforms to specifications before production deployment.
• Support clients in their engagement and communication strategy.
• Create content on the platform (posts, challenges, journeys).
• Advise on user adoption and engagement strategies.
• Relay client feedback to the Product team and propose improvements.
• Participate in pre-sales activities (demos, mock-ups).
• Support partners on functional matters.

Financial Planning and Analysis

• Définir la vision Production et assurer son déploiement opérationnel
• Contribuer à la maintenance et à la définition de la stratégie métier et IT
• Organiser la conception des évolutions des modèles opérationnels
• Promouvoir la transformation des nouvelles idées produits
• Prioriser et formaliser les besoins métiers sous forme de backlog