vmedulife Software

Customer Support Executive

vmedulife Software

full-time

Posted on:

Location Type: Remote

Location: India

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About the role

  • Build and maintain a business relationship with clients by providing prompt and accurate service
  • Provide client support and handle client communications effectively
  • Ensure that client requests are handled timely and accurately
  • Calling the client professionally regularly for feedback on our service
  • Pre-Sales Demo for prospective enquirers

Requirements

  • 1 to 3 yrs experience candidates (Any Graduate)
  • Ready to travel Onsite (Karad)
  • Strong communication skills accompanied by excellent listening skills
  • Hindi and English Communication Skills are mandatory
  • Knowledge of customer service principles and practices
  • Maintains composure and patience with customers
  • A strong sense of professionalism and discretion is required
  • Familiar with a working knowledge of Excel and Word.
Benefits
  • Employee Provident Fund
  • ESIC Medical Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
customer service principlescustomer service practicesExcelWord
Soft Skills
communication skillslistening skillsprofessionalismdiscretionpatience