Director, Product Delivery – Claims
Vizient, Inc
full-time
Posted on:
Location Type: Office
Location: Chicago • Colorado • Illinois • United States
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Salary
💰 $117,600 - $206,000 per year
Job Level
About the role
- Lead delivery strategy and execution for Sg2 claims analytics products, including capability development.
- Implement scalable service models that ensure consistent, high-quality delivery across the claims analytics portfolio.
- Guide and develop managers, consultants, and product advisors to strengthen analytics and advisory capabilities.
- Provide coaching and performance oversight to ensure delivery excellence and strong client engagement.
- Partner with product management, development, sales, and operations teams to ensure readiness for new and existing products.
- Design and support internal training and standardized client education to improve adoption and effective use of claims analytics products.
- Serve as a subject matter expert for Sg2 claims analytics tools and support cross-disciplinary solution integration to meet client needs.
- Engage with healthcare executives to assess satisfaction, align delivery with strategic objectives, and strengthen client relationships.
- Support release planning and delivery readiness efforts for new analytics products and enhancements.
- Manage staffing models and resource allocation to support delivery capacity, growth, and evolving product offerings.
- Monitor delivery performance metrics and implement process improvements, including automation and AI enablement, to enhance outcomes.
- Strengthen collaboration with data operations, managed services, and analytics teams to ensure seamless service delivery and support strategic growth initiatives.
Requirements
- Relevant degree preferred
- Advanced degree in Engineering, Data Science, Mathematics, Population health, Healthcare Administration, or related field preferred
- 7 or more years of relevant experience required.
- Experience working with Medicare and/or Commercial claims data required.
- Experience leading analytics product delivery or healthcare analytics teams.
- Working knowledge of Sg2 claims analytics tools such as Provider Connections, Patient Flow, and Share of Care preferred.
- Demonstrated ability to lead teams and develop talent in analytics and advisory environments.
- Experience supporting product launches and operational readiness initiatives.
- Strong communication, presentation, and executive engagement skills.
- Proven ability to collaborate effectively across multiple functions and disciplines.
- Strong analytical, operational, and problem-solving skills.
- Experience managing staffing models and resource allocation.
- Commitment to service excellence and continuous improvement.
- Willingness to travel up to 10%.
Benefits
- Comprehensive benefits plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analytics product deliverydata analysisprocess improvementautomationAI enablementresource allocationstaffing modelsclient engagementperformance metricsproduct launch support
Soft Skills
leadershipcoachingcommunicationpresentationcollaborationproblem-solvinganalytical skillscommitment to service excellencetalent developmentclient relationship management
Certifications
relevant degreeadvanced degree in Engineeringadvanced degree in Data Scienceadvanced degree in Mathematicsadvanced degree in Population healthadvanced degree in Healthcare Administration