Vizient, Inc

Program Manager – Member Networks

Vizient, Inc

full-time

Posted on:

Location Type: Hybrid

Location: Chicago • Illinois • Texas • United States

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Salary

💰 $68,500 - $116,300 per year

About the role

  • Support the day-to-day activities for a portfolio of peer networks offerings.
  • Maintain and build knowledge of member network and Vizient offerings.
  • Recommend actions to improve member engagement, track and monitor network participation, satisfaction, and engagement metrics.
  • Manage virtual Community Platform and member network rosters in CRM.
  • Coordinate new member orientation communications.
  • Analyze engagement; recommend and own improvement strategies.
  • Manage and optimize Network calendar for rolling 3-years.
  • Spearhead and engage in internal workgroups aimed at process improvement and member engagement strategy.
  • Develop network budget forecasts and track meeting expenses.
  • Plan and execute in-person and virtual meetings.

Requirements

  • Relevant degree preferred.
  • 2 or more years of experience in program management or equivalent is required.
  • Health care experience preferred, including leading teams and projects.
  • Strong interpersonal relationship and client management experience required, including building collaborative internal stakeholder connections and relationships.
  • Demonstrated ability to initiate, manage deadlines, multiple projects and timelines.
  • Proficiency using Salesforce or similar CRM tool preferred.
  • Proven written and verbal communication skills.
  • Working use of ChatGPT, digital meeting engagement tools/software and other AI technology required.
  • Advanced experience with excel, and related analytics to insight is required.
  • Willingness to travel.
Benefits
  • comprehensive benefits plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementanalyticsbudget forecastingproject managementCRM managementmember engagement strategiesdata analysisvirtual meeting planningin-person meeting planningnetwork participation tracking
Soft Skills
interpersonal relationship managementclient managementcollaborationcommunicationdeadline managementmulti-project managementprocess improvementstrategic planningteam leadershipengagement strategy