Service Delivery Executive, Operations – Quality
Vizient, Inc
full-time
Posted on:
Location Type: Office
Location: Irving • Colorado • Illinois • United States
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Salary
💰 $117,600 - $206,000 per year
About the role
- Align analytic capabilities and service solutions with providers’ strategic aspirations.
- Support revenue generation through provider retention and identification of additional service and subscription opportunities.
- Leverage insights from operations and quality analytics to drive adoption of Vizient solutions, maintaining and building an opportunity pipeline for recommending analytics and solutions.
- Partner with providers and internal stakeholders to create, execute, achieve, and sustain improvement plans by influencing critical success factors including culture, leadership characteristics, physician alignment, and organizational structure.
- Prioritize system and individual hospital opportunities from clinical, operational, and supply analytics that are aligned with Vizient solutions, offer recommendations and influence participation.
- Collaborate with internal product advisor and data teams to ensure provider data integrity.
- Develop and execute action plans designed to influence provider engagement and maintain and improve satisfaction scores.
Requirements
- Relevant degree preferred. Advanced degree desired.
- 7 or more years of relevant experience in a healthcare quality and performance improvement role required.
- Experience with operational data and quality improvement to inform strategic recommendations required.
- Experience presenting to hospital providers’ C-suite to support strategic decision-making required.
- Experience working in or with strategy departments desired.
- Knowledge and experience with length of stay, productivity of staff, or overtime and their strategic implications for performance preferred.
- Performance improvement leadership experience preferred.
- Experience working with and interpreting various types of data including clinical, operational, and supply chain desired.
- Certified Professional Healthcare Quality (CPHQ) preferred.
- Clinical background in an acute care setting preferred.
- Project management experience desired.
- Willingness to travel.
Benefits
- Comprehensive benefits plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
operational dataquality improvementdata interpretationperformance improvementproject managementanalyticsstrategic recommendationsprovider engagementaction plansdata integrity
Soft skills
influencingcollaborationleadershipcommunicationstrategic decision-makingorganizational structureculture alignmentprovider retentionsatisfaction improvementstakeholder engagement
Certifications
Certified Professional Healthcare Quality (CPHQ)