Vivo (Telefônica Brasil)

Delivery Manager, Fintech

Vivo (Telefônica Brasil)

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Manage, prioritize and continuously refine the Vivo App backlog, ensuring alignment with business strategy and maximizing customer value.
  • Lead the evolution of Fintech products within the Vivo App, defining roadmaps, priorities and integrations, and ensuring secure, scalable, regulatory-compliant and customer-centered digital solutions.
  • Work in an integrated way with multiple company areas and strategic partners, fostering continuous alignment and collaborative decision-making throughout the development cycle.
  • Lead multidisciplinary squads, engaging, developing and guiding diverse professional profiles with a focus on high-quality delivery, operational efficiency and excellence in customer experience.
  • Ensure planning, execution and tracking of requests and initiatives, guaranteeing predictability, on-time delivery and quality of outcomes.
  • Monitor results using data; be responsible for defining KPIs, building dashboards and directing teams toward strategic priorities, promoting execution discipline and continuous improvement.

Requirements

  • Strong leadership mindset and negotiation skills to drive collaborative projects with confidence, transparency, respect, empathy and a focus on results.
  • High adaptability to dynamic environments, with assertive decision-making in contexts of ambiguity and constant change.
  • Customer experience orientation combined with a data-driven approach, using data as the basis for prioritization and strategic direction.
  • Digital and growth mindset, focused on innovation, continuous improvement and the evolution of products and processes.
  • Excellent communication skills, with the ability to articulate the product vision and align the interests of different stakeholders.
  • Experience leading by influence in cross-functional teams, promoting effective collaboration across areas.
  • Solid experience applying agile methodologies in project development and management.
  • Ability to create and deliver executive presentations.
  • Higher education completed preferred.
  • Knowledge of Spanish and English.
Benefits
  • Choose the ideal benefit for you and your dependents through a digital platform offering categories such as gym, Meal Voucher (VR), Food Allowance (VA), pharmacy assistance, medical assistance, dental care and life insurance.
  • Corporate mobile phone. Yes — a brand-new smartphone for you!
  • Unlimited voice and data plan! Yes, unlimited — on the best mobile network, even faster with Vivo 5G!
  • An exclusive Vivo offer with special discounts on landline, broadband, TV and apps.
  • Eligible to receive an annual bonus or PPR (profit-sharing program).
  • Plan your future through a private pension plan.
  • Have children? You will be eligible for a subsidy to help with school, daycare or babysitter expenses.
  • Work in an environment that respects your personality, dress style and individuality, and allows you to be authentic. #BeYourself
  • Work remotely up to 2 days per week. #Mobility
  • Flexible working hours.
  • Enjoy a day off to celebrate your birthday.
  • Participate in one of the largest corporate volunteering programs to help you make a positive impact.
  • Benefit from our Educational Development Program, which offers partnerships with educational institutions at a discount, as well as certifications and online courses.
  • Accelerate your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
  • Access a range of initiatives to improve your physical, emotional and social well-being, including consultations with nutritionists, psychologists, social workers, telemedicine and more through our #VivoWellBeing program.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
agile methodologiesKPI definitiondashboard buildingproject managementdigital solutionsregulatory complianceproduct roadmapsdata analysiscustomer experience designintegration management
Soft Skills
leadershipnegotiationadaptabilitydecision-makingcustomer orientationcommunicationcollaborationinfluencetransparencyempathy