
Payments Product Specialist – E-commerce
Vivo (Telefônica Brasil)
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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Tech Stack
About the role
- Lead technical end-to-end initiatives, from discovery through design, implementation and production support.
- Act as a consultative technical reference for squads and partner areas.
- Design solutions for full payment flows including authorization, capture, settlement, reversal/refund and cancellation.
- Define, develop and institutionalize standards, technical specifications and reference architectures for the payments domain.
- Define integration standards with gateways, acquirers and sub-acquirers.
- Create abstractions that support multiple payment providers.
- Ensure idempotency, consistency, traceability and resilience of transactional flows.
- Guide and validate event modeling, messaging strategies and failure-handling.
- Ensure consistency between technical states and financial records.
- Support the evolution of technical and financial reconciliation processes.
- Define testing, quality and observability guidelines for high-volume systems.
- Support analysis of critical incidents and definition of structural improvements.
- Influence technical decisions with corporate architecture, product, risk and finance teams.
- Raise the technical maturity and governance of the payments domain across the organization.
Requirements
- Bachelor's degree in Computer Science, Software Engineering, Computer Engineering, Information Systems or related Technology fields.
- Experience with public or hybrid cloud architecture.
- Solid experience with public or hybrid cloud architecture.
- Strong foundation in distributed systems and high-scale transactional processing.
- Experience with REST APIs, event-driven architecture and microservices.
- Experience with messaging systems, queues, pub/sub and eventual consistency patterns.
- Knowledge of high availability, resilience, observability and performance.
- Experience with automated testing, CI/CD and quality engineering.
- Ability to be hands-on when needed while maintaining a strategic vision.
- Practical experience with payment methods such as card, Pix, boleto, recurring payments and split payments.
- Complete understanding of the authorization, capture, settlement, reversal/refund and chargeback cycle.
- Experience with gateways, acquirers and sub-acquirers.
- Knowledge of risk, anti-fraud, disputes and chargebacks.
- Experience with technical and financial reconciliation.
- Familiarity with regulatory and security requirements applicable to the sector.
- Ability to assess financial and regulatory impacts of architectural decisions.
- Hands-on profile with strong architectural and system-level vision.
- Ability to influence multiple teams without necessarily having direct management.
- Strong technical and executive communication skills.
- High accountability for decisions that impact financial risk and reputation.
Benefits
- Choose the ideal benefit for you and your dependents via a digital platform with categories including gym, meal and food vouchers (VR, VA), pharmacy assistance, medical and dental coverage, and life insurance;
- Company mobile phone. Yes, a brand-new smartphone for you!
- Unlimited voice and data plan! Yes, unlimited! Vivo's 5G is up to 10 times faster!
- An exclusive Vivo offer with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual bonus or PPR (profit-sharing program);
- Plan your future through a Private Pension plan;
- Have children? You are entitled to a subsidy to help with school, daycare or nanny expenses;
- Work in an environment that respects your personality, style of dress and individuality, where you can be authentic. #BeYou
- Work remotely up to twice a week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteer programs to help make a difference;
- Benefit from our Educational Development Program offering partnerships with educational institutions at a discount, as well as certifications and online courses;
- Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #VivoMyCareer
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
public cloud architecturehybrid cloud architecturedistributed systemshigh-scale transactional processingREST APIsevent-driven architecturemicroservicesautomated testingCI/CDquality engineering
Soft Skills
strategic visionhands-on approachinfluence teamstechnical communicationexecutive communicationaccountabilityconsultative referenceguidancevalidationcollaboration