Vivo (Telefônica Brasil)

Business Manager, Inside Sales

Vivo (Telefônica Brasil)

full-time

Posted on:

Location Type: Hybrid

Location: São Paulo • Brazil

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About the role

  • Provide B2B customer service, managing and maintaining a portfolio of B2B clients and closing new deals through consultative selling;
  • Present Vivo's solutions portfolio and serve customers through digital channels (inside sales);
  • Sell Mobile and Fixed Telephony products, IT solutions, advanced technology and value-added services;
  • Monitor channel and portfolio KPIs, analyze data and execute commercial actions to meet and exceed targets;
  • Track the sales pipeline, identifying blockers, backlogs and pending issues that could impact deal closures;
  • Prepare and maintain daily sales reports;
  • Handle critical situations, maintaining regular contact with customers and internal teams.

Requirements

  • Proficiency with the Microsoft Office suite to support commercial routines, controls and day-to-day analyses;
  • Commercial profile with the drive to get things done, results-oriented, consultative approach and active listening to understand clients' real needs;
  • Entrepreneurial mindset with an ownership mentality, responsibility for your portfolio and commitment to delivery;
  • Affinity for digital channels, interest in technology and innovation, with ease to learn and work with software and systems;
  • Organized, with planning and discipline; able to prioritize tasks, act with a sense of urgency and complete daily demands;
  • Curiosity and willingness to learn, questioning the status quo, proposing improvements and seeking new solutions;
  • Resilience to handle daily commercial challenges, learn from difficulties and turn obstacles into growth;
  • Proactive attitude, ambition and a drive to improve the status quo—going beyond basics, taking initiative to anticipate client demands and needs;
  • Relationship focus and digital empathy, putting the customer at the center, translating their needs into solutions while maintaining an ownership mindset;
  • Previous experience selling Telecom products is desirable: Mobile and Fixed Telephony, IT solutions, advanced technologies and value-added services — a plus;
Benefits
  • Choose the benefits that best suit you and your dependents through a digital platform offering categories such as gym memberships, meal (VR) and grocery (VA) allowances, pharmacy assistance, health insurance, dental care and life insurance;
  • Company mobile phone — yes, a brand-new smartphone for you!
  • Unlimited voice and data plan! Yes, unlimited! On the best mobile network, even faster with Vivo 5G!
  • An exclusive Vivo offer with special discounts on fixed-line, broadband, TV and apps;
  • Eligible to receive an annual Bonus or Profit-Sharing Plan (PPR);
  • Plan your future with a private pension plan;
  • Have children? You may be entitled to a subsidy to help with school, daycare or nanny expenses;
  • Special assistance if you have dependents who require special care;
  • Work in an environment that respects your personality, dress style and individuality, where you can be authentic. #VemdeVocê
  • Work remotely up to 3 days per week. #Mobility
  • Flexible working hours;
  • Enjoy a day off to celebrate your birthday;
  • Participate in one of the largest corporate volunteering programs to help make a difference;
  • Benefit from our Educational Development Program offering partnerships with educational institutions at a discount; certifications and online courses;
  • Boost your career through our Internal Recruitment Program, in Brazil or abroad—we operate in over 17 countries!
  • Access a range of initiatives to improve your physical, emotional and social wellbeing. We have #VivoWellbeing, which encourages healthy habits and a better quality of life! Employees have access to nutritionists, psychologists, social work services, telemedicine, and more!
  • All our vacancies are open to people with disabilities and/or rehabilitated workers. We have a culture that values diversity, differences and people's potential! #VivoDiversity
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative sellingsales pipeline managementdata analysisKPI monitoringsales reportingB2B customer serviceTelecom products salesIT solutions salesadvanced technology salesvalue-added services sales
Soft Skills
results-orientedactive listeningentrepreneurial mindsetownership mentalityorganizational skillscuriosityresilienceproactive attituderelationship focusdigital empathy