Business Manager IS II
Vivo (Telefônica Brasil)
Business Manager II
Vivo (Telefônica Brasil)
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve and manage a B2B client portfolio focused on new negotiations;
- Present the product portfolio and engage with customers via digital channels (Inside Sales role);
- Responsible for offering and selling mobile and fixed telephony, IT and advanced solutions, equipment rentals, consumer electronics and value-added services;
- Monitor channel- and portfolio-specific indicators;
- Analyze, plan and execute commercial and sales activities to meet and exceed the company’s targets;
- Monitor the transaction workflow, identifying causes of breaks, backlog and commercial pending issues that may interfere with deal completion;
- Manage daily reports to track sales performance;
- Work to resolve critical situations through ongoing customer contact and partnership with internal teams.
Requirements
- Proficient in Microsoft Office (Office suite);
- Commercial profile: drive to get things done, results-oriented, consultative approach and active listening to the customer;
- Entrepreneurial mindset: ownership mentality and deep knowledge of your client portfolio;
- Digital: tech- and innovation-aware, comfortable learning and using software and systems;
- Organizational, planning and discipline skills: sense of urgency, effective task distribution and ability to complete them throughout the day;
- Curiosity: eager to learn, proposes new solutions and questions the status quo;
- Resilience: ability to handle adversity and turn difficulties into learnings for future actions;
- Attitude, ambition and nonconformity: not limited to the basics, goes further and proactively anticipates client needs;
- Client relationship and digital empathy: places the customer as a priority, translates customer needs into the best solution while maintaining an ownership perspective.
Benefits
- Choose the ideal benefit for you and your dependents through a digital platform with categories such as Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Health Insurance, Dental Care and Life Insurance;
- Corporate mobile phone — a brand-new smartphone for you;
- Unlimited voice and data plan — with Vivo’s high-performance 5G network;
- Exclusive Vivo offers with special discounts on landline, broadband, TV and apps;
- Eligible to receive an annual Bonus or PPR (Profit Participation Program);
- Plan your future with a Private Pension Plan;
- If you have children, you’ll be eligible for a subsidy to help with school, daycare or nanny expenses;
- Work in an environment that respects your personality, dress style and way of being, allowing you to be authentic. #VemdeVocê
- Work remotely up to 2 times per week. #Mobility
- Flexible working hours;
- Enjoy a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteer programs to make an impact;
- Benefit from our Educational Development Program with partner institutions offering discounts, plus certifications and online courses;
- Advance your career through our Internal Recruitment Program, in Brazil or abroad — we are present in over 17 countries! #VivoMinhaCarreira
- Access a range of initiatives to improve your physical, emotional and social well-being through #VivoBemEstar, including consultations with nutritionists, psychologists, social services, telemedicine and more;
- All our vacancies are open to people with disabilities and/or candidates in rehabilitation. We value diversity, differences and people’s potential! #VivoDiversidade
- #VemPraVivo
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales activitiesnegotiationcommercial analysissales performance trackingcustomer engagementIT solutionstelephony solutionsequipment rentalsvalue-added services
Soft skills
results-orientedconsultative approachactive listeningownership mentalityorganizational skillsplanning skillscuriosityresilienceclient relationship managementdigital empathy
