Business Manager II
Vivo (Telefônica Brasil)
Business Manager IS II
Vivo (Telefônica Brasil)
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • 🇧🇷 Brazil
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve and manage a portfolio of B2B clients, focusing on new business opportunities;
- Present the product portfolio and provide customer service via digital channels;
- Responsible for offering and selling mobile and fixed telephony products, IT and advanced solutions, equipment leasing, electronics sales, and value-added services;
- Monitor channel- and portfolio-specific KPIs;
- Analyze, plan and execute commercial and sales activities to meet and exceed the company's targets;
- Monitor the transaction workflow, identifying process blockers, backlog and commercial issues that may affect deal closure;
- Manage daily reports to track sales;
- Work to resolve critical situations through regular customer contact and partnership with internal teams.
Requirements
- Proficiency in Microsoft Office;
- Commercial profile: driven to get things done, results-oriented, consultative approach and active listening to customers;
- Entrepreneurial mindset: ownership attitude—take responsibility and be an expert on your client portfolio;
- Digital: tech- and innovation-savvy, comfortable learning and using software and systems;
- Strong organization, planning and discipline: sense of urgency, distributes tasks effectively and completes them throughout the day;
- Curiosity: proactive and eager to learn, proposes new solutions and challenges the status quo;
- Resilience: ability to handle adversity and turn challenges into lessons for future actions;
- Drive, ambition and dissatisfaction with the status quo: not limited to the basics—seeks and delivers more; takes initiative to anticipate client demand and needs;
- Client relationship / digital empathy: prioritizes the client, translates client needs into the best solution while maintaining an ownership perspective.
Benefits
- Choose the benefits that suit you and your dependents via a digital platform with various categories such as Gym, Meal Voucher (VR), Food Allowance (VA), Pharmacy Assistance, Health Insurance, Dental Insurance and Life Insurance;
- Corporate mobile phone — yes, a brand-new smartphone for you!
- Unlimited voice and data plan — truly unlimited — on the best mobile network, even faster with Vivo 5G!
- Exclusive Vivo offer with a special discount on fixed-line, broadband, TV and apps;
- Eligible for an annual bonus or PPR (annual profit-sharing program);
- Plan your future through a private pension plan;
- Have children? Receive a subsidy to help with school, daycare or nanny expenses;
- Work in an environment that respects your personality, dress style and way of being, where you can be authentic. #ComeAsYouAre
- Work remotely up to 2 times per week. #Mobility
- Flexible working hours;
- Take a day off to celebrate your birthday;
- Participate in one of the largest corporate volunteering programs to help change the world;
- Benefit from our Educational Development Program offering partnerships with educational institutions at discounted rates, plus certifications and online courses;
- Boost your career through our Internal Recruitment Program, in Brazil or abroad — we are present in more than 17 countries! #VivoMyCareer
- Access a range of initiatives to improve your physical, emotional and social well-being! We have #VivoWellbeing, which encourages healthy habits and a better quality of life;
- All our vacancies are open to people with disabilities and/or rehabilitated workers. We have a culture that values diversity, differences and people's potential! #VivoDiversity
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Microsoft Officesales activitiesKPI monitoringcustomer servicecommercial analysistransaction workflow managementprocess identificationreporting
Soft skills
results-orientedconsultative approachactive listeningownership attitudeorganizationplanningcuriosityresiliencedriveclient relationship
