Vivo Infusion®

General

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information.
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms.
• Assist provider in the exam room as requested.
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately.
• Orders and manages supplies under the direction of manager.
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart.
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Medical Assistant, Clinical Service Specialist

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patients chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Medical Assistant

Sales

• Meet with a variety of healthcare professionals to excite and educate them about Vivo's comprehensive services and benefits offered to patients.
• Prospect for new business opportunities while nurturing existing relationships.
• Stay curious and informed of market changes.
• Collaborate with local clinical, sales, and patient care navigator teams regarding intel on any market changes observed.
• Partner with the local pharmaceutical sales representatives to develop strategies.
• Apply consultative selling to successfully address any concerns of providers or their patients.
• Provide an educated assessment of each Providers infusion needs and promote Vivos full line of patient-centered services and proven processes.

Regional Infusion Sales Specialist

• Meet with a variety of healthcare professionals to excite and educate them about Vivo's comprehensive services and benefits offered to patients.
• Prospect for new business opportunities while nurturing existing relationships.
• Stay curious and informed of market changes.
• Collaborate with local clinical, sales, and patient care navigator teams regarding intel on any market changes observed.
• Partner with the local pharmaceutical sales representatives to develop strategies.
• Apply consultative selling to successfully address any concerns of providers or their patients.
• Provide an educated assessment of each Providers infusion needs and promote Vivos full line of patient-centered services and proven processes.
• Work with provided Pharma Rep contact sheets to drive relationships within the territory.
• Utilize company CRM (Trella Health) to log daily calls and maintain notes on the region.
• Approach sales opportunities with a dedication to improving patient outcomes and care.
• Work with Patient Care Navigator, Clinical, Sales, and Marketing team members within Vivo with mutual respect and professionalism.
• Maintain Vivo's outstanding reputation by representing the company exemplifying our outlined guiding principles, mission, and values.