Vivid Solutions Inc.

Product Designer

• Manage the end-to-end experience journey of a product, from initial problem discovery through to end delivery for the client.
• Apply user experience and interaction design principles, collaboratively develop research-driven low and high-fidelity wireframes/prototypes for new and/or existing digital products/services - primarily web applications with complex business processes.
• Plan, conduct, summarize, and communicate quantitative and qualitative user research.
• Develop visual communications and infographics including presentation materials, service blueprints, user journey maps, and a wide breadth of other user experience design artifacts.
• Advocate for users’ needs in the prioritization and design of systems within an Agile environment.
• Iteratively improve upon wireframes and prototypes based on feedback received from testing, user reviews, and the technical development team.
• Planning and facilitation of workshops, seminars, and presentations (digital and in-person).

Product Designer – Contract

Designer

• Apply human-centred design principles and best practices across the service design lifecycle to ensure services and products are usable, accessible, and grounded in user needs.
• Collaborating and managing the end-to-end journey of a service or product, from initial concept through to delivery for the client.
• Full cycle strategy including user research, gap analysis and journey mapping.
• Analyze and synthesize data to identify themes and opportunities, telling compelling user experience stories and providing actionable insights.
• Developing visual communications and infographics including presentation materials, service blueprints, user journey maps, and other user experience design artifacts.
• Look for commonalities in activities across services where solutions could be made.
• Planning and facilitation of workshops and presentations.
• Collaborate with cross-functional teams and clients, offering leadership, expertise, and recommendations to drive improvements and change.
• Contributing to the development of information architecture, UX/UI design and user flows.
• Maintain quality service by establishing and enforcing organization standards.
• Use design research, particularly qualitative research, to drive key insights and inform strategies.
• Develop meaningful profiles, personas and scenarios.

Product Designer – Contract

Service Designer – Contract