Vivid Money

Data Analyst

• Evaluate the cost-effectiveness of various acquisition channels and initiatives
• Collaborate with team members to identify opportunities to scale high-performing acquisition channels
• Research and evaluate emerging trends and technologies in the marketing and advertising landscape
• Develop comprehensive dashboards and reports to track the effectiveness of different channels over time
• Generate innovative ideas for new acquisition channels and tactics to reach target audiences

Growth Data Analyst

Project Manager

• Manage and optimise Salesforce workflows and processes
• Create and manage lists and attributes within the system
• Reassign tasks to sales teams as needed
• Develop and maintain reports and dashboards for performance tracking
• Execute small-scale developments and enhancements
• Establish API connections with third-party tools for seamless integration
• Oversee and maintain the strategic setup of all Salesforce settings
• Collaborate with Sales teams and Direct Sales Leads to improve efficiency
• Support the launch of Braze campaigns and other marketing initiatives, connected to SalesForce

CRM Project Manager

Operations

• Own and scale our entire FinCrime Operations
• Provide strategic and operational leadership for the end-to-end FinCrime Operations organization (L1, L2, QA, Training)
• Design, implement, and maintain a robust, scalable operational framework with clear ownership, standardized processes, and global consistency
• Recruit, mentor, and coach Team Leads and Managers, strengthening leadership capabilities and accountability across the entire function
• Ensure all teams operate in strict adherence to internal standards, procedures, and regulatory requirements
• Guarantee consistent day-to-day operational excellence, ensuring delivery against strict Service Level Agreements (SLAs), quality benchmarks, and productivity targets
• Lead data-driven initiatives to mitigate errors, enhance accuracy and maximize processing efficiency
• Establish comprehensive systems and tooling for associate onboarding, specialized training, data-driven quality monitoring, and formal performance management
• Own headcount planning, budgeting, and financial allocation across all FinCrime operational resources
• Oversee effective resource planning and collaborate closely with Vendor Management on external capacity needs, ensuring adequate coverage and utilization
• Proactively identify control gaps, process inefficiencies, and operational risks, driving structured remediation and the implementation of FinCrime best practices

Head of FinCrime Operations

Customer Support

• Answering customer’s requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English
• Being our customers voice by sharing their feedback and reporting their issues
• Collaborating with our different teams and having direct impact to improve our Product
• Representing Vivid Money and build a trustful relationship with our customers

Customer Care Specialist

Financial Crime

• Lead and manage the department responsible for financial crime prevention, including AML/CTF controls and processes
• Develop and implement strategies to enhance operational efficiency and ensure compliance with regulatory requirements
• Oversee a team of specialists conducting transaction monitoring, case investigations, and alert processing
• Ensure adherence to regulatory standards and proactively address international and local compliance framework changes
• Control team’s productivity and quality, adhere to budget targets and operational KPIs

Financial Crime Prevention Operations Lead

Business Intelligence Developer

• Build, maintain, and improve a system of automated financial and regulatory reports, dashboards, and analytical tools
• Translate new regulatory requirements into data queries and templates for reporting
• Ensure data quality and consistency across countries to meet Finance and Compliance needs
• Work closely with Finance as the main stakeholder to automate recurring reports, maintain existing templates, and reduce manual work in periodic submissions
• Collaborate with Onboarding and Data teams to ensure the right data fields are collected at the entry point and that pipelines are aligned with reporting needs
• Support internal financial analytics (P&L, ad-hoc finance tasks) during non-peak reporting periods

BI Analyst

iOS Engineer

• Develop and maintain high-performance iOS applications using modern technologies and best practices
• Collaborate closely with designers, backend developers, and product managers to deliver seamless user experiences
• Participate in code reviews and contribute to improving our coding standards and architecture
• Optimize applications for speed, responsiveness, and scalability
• Stay up to date with the latest iOS technologies and propose improvements to our stack and processes

iOS Developer

QA Engineer

• Conduct QA checks and case reviews across transaction monitoring, onboarding, and investigations
• Assess whether analysts’ decisions are accurate, well-reasoned, and properly documented
• Identify recurring issues, gaps, or risk trends, and share structured feedback with relevant teams
• Support in maintaining and refining QA guidelines, scoring models, and documentation in line with established compliance frameworks
• Work with the QA and FinCrime leads to track performance metrics and identify areas for improvement
• Provide coaching and support to analysts on quality-related findings and best practices
• Collaborate cross-functionally with Compliance, Product, and Data teams to enhance systems and controls
• Contribute to audit readiness by maintaining clear and traceable QA documentation

Medior/Senior FinCrime Quality Assurance Specialist

Product Designer

• Work hand-in-hand with a Product Manager, analysts, developers, and key stakeholders to contribute to high-level strategic decisions and roadmap definition.
• Generate and validate hypotheses, propose solutions, and design products that solve customer and business problems.
• Develop high-level and detailed wireframes, polished UI mockups, and interactive prototypes to communicate design ideas effectively.
• Iterate based on research, experiment results, analytics, and feedback from the team and users.
• Contribute to and evolve our design system across mobile and web products.
• Confidently present and defend your design decisions to a variety of audiences.
• Proactively drive the design process within the team, not just execute tasks.

Product Marketing

• Plan, create, and manage lifecycle and product campaigns across multiple channels (email, push, stories, in-app, landing pages), including segmentation, setup, testing, and analysis.
• Collaborate with product and design teams to deliver clear, user-focused communication around new features and launches.
• Coordinate the full campaign creation process, serving as the main contact for product, CRM, and design stakeholders.
• Partner with legal and compliance to review and approve communications.
• Identify opportunities to increase adoption, engagement, and retention, and support cross-sell and up-sell initiatives.
• Develop and execute go-to-market and feature launch strategies with consistent messaging across channels.
• Create and optimize content and promotional materials for emails, in-app, and web campaigns.
• Monitor results and optimize campaigns using A/B testing and data insights.
• Apply segmentation and lifecycle expertise to design personalized communication flows.

Product Marketing Manager

Product Analyst

• Build and maintain a system of automated reports and tools.
• Provide analytical support to the team, checking hypotheses and extracting insights from the data.
• Take an active role in improving our internal Antifraud products: identify problems and behaviour patterns of our users, propose ways to solve them, and come up with new and enhanced existing rules and alerts.
• Support new features launch: create metrics that reflect the feature's quality, and evaluate results.
• Formulate hypotheses for A/B testing, design, analyse results.
• Engage in effective communication with partners.
• Track assigned projects' progress.
• Collaborate with adjacent teams to develop comprehensive cross-team solutions for products.

Analyst

• Conduct comprehensive analysis of business requirements and translate them into functional specifications for investment products
• Collaborate with product manager and stakeholders to define project scope, objectives, and success criteria
• Work closely with development teams to ensure alignment between business needs and technical solutions
• Perform system testing, user acceptance testing (UAT)
• Provide ongoing support and maintenance for our products post-implementation