Vivid Money

Manager

• Act as incident commander for assigned incidents: coordinate resolution, communication, and timelines across teams
• Provide 3rd-line support by conducting deep-dive investigations for escalations requiring strong technical troubleshooting
• Maintain accurate records of problems and known errors, ensuring timely and high-quality root cause analyses (RCA)
• Translate RCAs into actionable remediation tasks, agree priorities with stakeholders and track execution through to verification
• Improve monitoring and alerting: tune Grafana/Kibana/Sentry signals and PagerDuty routing to reduce alert fatigue and catch regressions earlier
• Create and maintain operational runbooks and known-issues articles to improve support and incident response speed

Junior Problem Manager

Financial Crime

• Conduct enhanced due diligence (EDD) on high-net-worth and high-value customers
• Review and verify KYC documentation, source of wealth, and source of funds
• Assess customer risk profiles and assign appropriate risk ratings
• Identify and escalate red flags, sanctions hits, and adverse media
• Collaborate with Sales, Branch managers and onboarding teams to ensure timely and compliant client acceptance
• Perform periodic reviews of high-value client accounts in line with regulatory and internal requirements
• Monitor transactional activity for unusual or suspicious patterns
• Investigate alerts generated by transaction monitoring systems and document findings
• Recommend risk re-classification where appropriate
• Support Suspicious Activity/Transaction Report (SAR/STR) preparation and escalation to the MLRO
• Ensure adherence to AML/CTF regulations, internal policies, and global standards
• Maintain accurate and audit-ready client records and case documentation
• Participate in internal audits, regulatory reviews, and remediation actions
• Contribute to policy updates and process improvements for high-value client risk management

Senior Financial Crime Prevention Specialist

DevOps Engineer

• Continuously improve the security of our AWS and Kubernetes platforms.
• Strengthen IAM, RBAC, encryption, secrets management, and network controls through secure-by-default policy-as-code.
• Manage edge security, including traffic filtering, WAF configuration, and external exposure management.
• Perform security reviews of new services, architectural changes, and platform components.
• Embed automated security controls into SDLC and CI/CD (SAST, dependency and container scanning, policy enforcement).
• Lead vulnerability management processes, including detection, assessment, prioritization, and reporting.
• Integrate automation and AI-assisted tooling to enhance security reviews and reduce manual effort.
• Define and implement security controls for AI infrastructure components, including gateways, MCP servers, and model proxies.
• Identify and mitigate AI-specific risks such as prompt injection, data leakage, and agent privilege escalation.

DevSecOps Engineer

Customer Support

• Answering customers’ requests via chat and email, helping and guiding them through the app and providing them with the best user experience in English.
• Being our customers' voice by sharing their feedback and reporting their issues.
• Collaborating with our different teams and having direct impact to improve our Product.
• Representing Vivid Money and building a trustworthy relationship with our customers.

Customer Care Specialist

Analyst

• Lead analysis for complex, integration-heavy initiatives across core banking and payments domains
• Design technical solutions together with the development team – APIs, data models, integration flows, and business processes
• Develop and maintain clear technical specifications, system documentation, and integration contracts for development teams
• Collaborate with Product, Finance, Compliance, and external partners to translate business and regulatory requirements into actionable technical plans
• Investigate and resolve production issues: trace transactions, analyze data, coordinate with support and operations teams to find root causes and fix them
• Participate in the full product lifecycle – from discovery and solution design through delivery, testing, and post-launch support
• Continuously identify opportunities to optimize processes, improve system interactions, and reduce manual work for operations and finance teams

Senior System Analyst – Platform

Technical Product Manager

• Own the discovery and formalisation of business requirements and translate them into clear functional and technical specifications
• Partner closely with Sales teams to optimise outbound flows, CRM logic, segmentation, automation, setting KPIs, and performance tracking
• Collaborate with Product Managers and stakeholders to define scope, objectives, and measurable success criteria
• Act as a bridge between business and engineering, ensuring alignment between commercial needs and technical implementation
• Design and validate system logic, integrations, and product configurations related to banking and treasury offerings
• Support system testing, UAT, and validation to ensure high-quality delivery
• Drive post-launch monitoring, iteration, and continuous improvement
• Work with product metrics and analytics to improve conversion, funnel efficiency, and revenue impact

Analytics Engineer

• Design and own the Sales data domain within Growth
• Work extensively with CRM data to model sales pipelines, conversion funnels
• Build and maintain business-facing dashboards (Tableau)
• Analyze Sales effectiveness across field, outbound, and telesales
• Take ownership of data quality within the Sales domain

Analytics Engineer – Growth

Software Engineer

• Develop and maintain high-performance iOS applications using modern technologies and best practices
• Collaborate closely with designers, backend developers, and product managers to deliver seamless user experiences
• Participate in code reviews and contribute to improving our coding standards and architecture
• Optimize applications for speed, responsiveness, and scalability
• Stay up to date with the latest iOS technologies and propose improvements to our stack and processes

Junior Problem Manager

Senior Financial Crime Prevention Specialist

DevSecOps Engineer

Customer Care Specialist

Customer Care Specialist

Customer Care Specialist

Senior System Analyst – Platform

Technical Product Manager

Analytics Engineer – Growth

iOS Developer