Key Account Manager, Italian-speaking

Vivid Money

Key Account Manager to maintain and grow SME book of business at Vivid Money. Responsible for driving relationship depth, retention, and user experience enhancement.

Posted 7/7/2026full-timeMilan • 🇮🇹 ItalyJuniorMid-Level💰 €40,000 - €75,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong account management capabilities with a focus on relationship building, sales growth, and strategic negotiation. Proficient in CRM systems and possesses a solid understanding of the financial services sector.

Highest-signal resume keywords

Sales And Account Management ExperienceProficiency In CRM SystemsAnalytical MindsetFluent In English And ItalianKnowledge Of KYB, AML, And Risk Mitigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales GrowthAccount ManagementPipeline ManagementComplex Pricing ModelsAnalytical Skills

Soft Skills

Relationship BuildingOrganizational SkillsPrioritizationCollaborationCommunication

Tools & Technologies

SalesforceAircallAI Tools

Industry Keywords

FinTechFinancial ServicesSME Book Of BusinessUp-SellCross-SellRisk Mitigation

About the role

Key responsibilities & impact

Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals
Proactively build and nurture long-term multi-stakeholder relationships
Maximise feature and product alignment to deliver best value to Vivid clients
Monitor, forecast, build and report on your pipeline within company CRM
Present, negotiate and structure complex pricing models to your designated accounts
Follow account management processes, providing relevant feedback to your management
Act as a voice of the customer and collaborate cross-functionally to enhance user experience
Consistently achieve and exceed company targets

Requirements

What you’ll need

A degree in business administration, finance, or a related field (and/or relevant professional experience)
A minimum of 2 years' experience in Sales and/or Account Management, ideally in the FinTech or financial services sector
Excellent written and verbal English and Italian; other languages are a plus.
Analytical mindset
Proficiency in CRM systems (preferably Salesforce and Aircall)
High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment
KYB, AML, and risk mitigation knowledge is a plus
Understanding of the specifications of your designed market is a plus
Proficiency in AI tools is a plus

Benefits

Comp & perks

Hybrid or remote way of work.
Direct influence on go-to-market strategy and revenue growth.
Significant ownership from day one and strong growth opportunities.
AI-first culture — we use it every day, not just talk about it.
Learning & development budget.
Fully paid vacation and sick leave.