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Key Account Manager, Italian-speaking
Vivid MoneyKey Account Manager to maintain and grow SME book of business at Vivid Money. Responsible for driving relationship depth, retention, and user experience enhancement.
About the role
Key responsibilities & impact- Maintain and grow your SME book of business, focusing on up-sell, cross-sell and renewals
- Proactively build and nurture long-term multi-stakeholder relationships
- Maximise feature and product alignment to deliver best value to Vivid clients
- Monitor, forecast, build and report on your pipeline within company CRM
- Present, negotiate and structure complex pricing models to your designated accounts
- Follow account management processes, providing relevant feedback to your management
- Act as a voice of the customer and collaborate cross-functionally to enhance user experience
- Consistently achieve and exceed company targets
Requirements
What you’ll need- A degree in business administration, finance, or a related field (and/or relevant professional experience)
- A minimum of 2 years' experience in Sales and/or Account Management, ideally in the FinTech or financial services sector
- Excellent written and verbal English and Italian; other languages are a plus.
- Analytical mindset
- Proficiency in CRM systems (preferably Salesforce and Aircall)
- High level of organisation, prioritisation and accountability with willingness to thrive in a fast-paced scale-up environment
- KYB, AML, and risk mitigation knowledge is a plus
- Understanding of the specifications of your designed market is a plus
- Proficiency in AI tools is a plus
Benefits
Comp & perks- Hybrid or remote way of work.
- Direct influence on go-to-market strategy and revenue growth.
- Significant ownership from day one and strong growth opportunities.
- AI-first culture — we use it every day, not just talk about it.
- Learning & development budget.
- Fully paid vacation and sick leave.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Sales GrowthAccount ManagementPipeline ManagementComplex Pricing ModelsAnalytical Skills
Soft Skills
Relationship BuildingOrganizational SkillsPrioritizationCollaborationCommunication