Vitrolife Group

Manager

• Lead and supervise the accounts receivables and medical claims teams, fostering high performance and accountability.
• Analyze, redesign, and optimize receivables and claims processes to eliminate inefficiencies, streamline workflows, and leverage automation where appropriate.
• Drive process improvement initiatives focused on reducing bad debt, boosting collection rates, and enhancing customer/patient satisfaction.
• Monitor and manage receivables aging to ensure timely collections and reductions in DSO and bad debt.
• Monitor and manage medical claims workflow to ensure timely claims submission and settlement.
• Oversee and resolve complex operational matters requiring senior-level attention such as claims denials, appeals, and single case agreements.
• Support contracting and credentialing, as needed.
• Serve as escalation point for customer, patient, and payer disputes.
• Foster strong working relationships with insurance payers and key clients to ensure customer satisfaction while meeting internal objectives.

Receivables and Medical Claims Manager

Marketing

• Develop and execute a comprehensive North America marketing and market access strategy aligned with global business objectives
• Build, lead, and mentor high-performing teams across branding, digital, analytics, content, and communications
• Drive portfolio growth through market analysis, competitive intelligence, forecasting, and commercialization planning
• Define key performance indicators (KPIs), manage budgets, and optimize marketing effectiveness and return on investment
• Lead omnichannel commercial initiatives, including conferences, key opinion leader (KOL) engagement, advocacy programs, and business development support
• Partner with Medical Affairs and Commercial teams to develop and implement evidence generation and reimbursement strategies
• Align pricing strategy, clinical value propositions, and payer dynamics to enhance adoption and improve patient access
• Collaborate with global and regional stakeholders to ensure strategic alignment and effective execution across markets

Receivables and Medical Claims Manager

Senior Director, Marketing Access