VITAL WorkLife

Counselor

• Manage a counseling caseload including formal referrals, leadership consultations, check-in/opt-outs, and return-to-work coaching
• Provide in-the-moment crisis support, triage, safety planning, and follow-up via phone, video, or in person
• Conduct clinical intakes and assessments for EAP and PWR clients
• Facilitate timely, professional client referrals
• Serve as a subject matter expert on healthcare and EAP trends, referral resources, and well-being best practices
• Track and report on key metrics tied to program effectiveness
• Maintain accurate, complete clinical documentation
• Participate in an on-call rotation with the Clinical Team
• Collaborate cross-functionally to support a smooth, positive client and member experience

Licensed Clinical Counselor