Visterra Landscape Group

Collections

• Lead and execute high-volume collection efforts through calls and emails, ensuring timely and accurate documentation of customer interactions.
• Partner with the Corporate Controller, CFO, and local offices to establish and enforce customer payment guidelines.
• Maintain strong, professional relationships with customers while negotiating payment arrangements and resolving disputes.
• Collaborate with sales, operations, and accounting teams to resolve billing discrepancies and ensure accurate payment application.
• Monitor and manage Days Sales Outstanding (DSO) to maintain 30-day payment terms.
• Recommend escalation steps for delinquent accounts, including legal or external collections involvement when necessary.
• Prepare and analyze daily, weekly, and monthly collection reports to support internal communication and performance tracking.
• Meet or exceed monthly collection goals and KPIs set by leadership.

Corporate Collections Manager

Financial Planning and Analysis

• Lead regional budgeting, forecasting, cash flow planning, and FP&A processes across multiple branch and operational locations.
• Develop, maintain, and enhance financial models, reporting packages, dashboards, and KPI tracking tools used to support operational and executive decision-making.
• Partner closely with regional and branch leadership to evaluate financial performance, labor trends, margin performance, and forward-looking business risks and opportunities.
• Prepare and present weekly and monthly financial and operational reporting packages to regional and corporate leadership teams.
• Perform variance analysis, profitability analysis, trend analysis, and operational reporting to support business planning and accountability initiatives.
• Serve as a strategic financial partner to leadership by translating financial and operational data into actionable recommendations.
• Support evaluation of investments, operational improvement initiatives, and other strategic business initiatives across the platform.
• Assist in the development and continuous improvement of financial reporting infrastructure, controls, and operational processes.

Corporate Collections Manager

Finance and Strategic Operations Manager