
Delivery Manager – Digital
Vista Group
full-time
Posted on:
Location Type: Hybrid
Location: Cape Town • South Africa
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About the role
- Own end-to-end delivery of web and mobile app initiatives for customers, from planning through to release
- Act as a primary customer-facing delivery lead, working with client-side Project Managers, Programme Leads, QA leads, and stakeholders
- Maintain accurate, up-to-date delivery artefacts including plans, timelines, RAID logs, scope, and status reporting
- Propose, implement, and continuously improve delivery processes across internal and customer teams
- Work in close alignment with Engineering Managers, Product Managers, QA leads, and Business Analysts to ensure delivery readiness and shared understanding
- Proactively manage risks, dependencies, and scope changes, escalating clearly and early
- Facilitate effective delivery ceremonies, checkpoints, and governance forums
- Mentor and coach junior Project Managers, supporting their progression into Delivery Manager roles
- Ensure effective and consistent use of delivery tools including Wrike and Jira
- Communicate clearly and confidently in writing and verbally, tailoring messages to technical and non-technical audiences
Requirements
- At least 3 years experience as a Digital Delivery Manager or Senior Project Manager delivering customer-facing web and mobile solutions
- Strong experience working in Agile delivery environments using Scrum and or Kanban
- Demonstrated experience managing complex stakeholder groups, including customer Programme Leads and Project Managers
- Strong working knowledge of Wrike and Jira
- Experience partnering closely with Engineering, Product, and QA leadership
- Excellent written and verbal communication skills, with confidence leading customer-facing discussions
- Experience mentoring or coaching less senior delivery roles
- Experience delivering digital platforms at scale (preferred)
- Experience working with distributed or global teams (preferred)
Benefits
- Rest & Relax Fridays - Finish at lunch time on Friday but get paid for the full day
- Annual volunteer day
- Employee Rewards and Benefits with Perkbox
- Medical Insurance / Medical Aid (after qualifying period)
- Employee Assistance Programme Service
- Paid Sick leave
- 5 days bereavement leave per year
- On-Site Breakfast Bar
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AgileScrumKanbanDigital Delivery ManagementProject ManagementStakeholder ManagementRisk ManagementScope ManagementDelivery ProcessesDigital Platforms
Soft Skills
CommunicationMentoringCoachingLeadershipCollaborationProblem SolvingAdaptabilityOrganizational SkillsFacilitationCustomer Engagement