Visit.org

Engagement Manager

Visit.org

full-time

Posted on:

Location Type: Office

Location: New York City • Arizona • Florida • United States

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Salary

💰 $75,000 - $100,000 per year

About the role

  • Lead and project-manage complex, multi-stream client engagements in its entirety, coordinating cross-functional teams, timelines, and deliverables to drive high-quality outcomes with measurable business and social impact results.
  • Own and deepen executive-level relationships with key stakeholders across enterprise accounts, acting as a trusted advisor on social impact strategy and a credible senior presence in every client interaction.
  • Develop and execute tailored account plans aligned to each client's strategic goals and ROI metrics, including planning and leading executive offsites, business reviews, and co-creation sessions that strengthen the partnership.
  • Partner closely with Sales on renewals, expansions, and negotiations, bringing deep account knowledge and relationship equity to support retention and portfolio growth.
  • Deliver compelling, customized consultations and presentations that articulate the strategic value of Visit's platform and services relative to client objectives.
  • Proactively identify risks, misalignments, and delivery gaps across accounts, resolving issues with urgency and maintaining a high standard of execution.
  • Serve as the internal voice of the client, collaborating with Supply, Content, Marketing, Events, and Product teams to surface needs, influence the roadmap, and drive cross-functional alignment.
  • Contribute to the development of scalable engagement frameworks, playbooks, and best practices that raise the bar for how Visit delivers at the enterprise level.

Requirements

  • 4+ years of experience in management consulting, strategy, engagement management, or a senior client-facing role from a Big 4 or equivalent consulting background strongly preferred
  • Proven ability to own and run the full, complex, multi-workstream client engagements, including executive stakeholder management and cross-functional coordination
  • Experience managing enterprise accounts or partnerships with demonstrated impact on retention, growth, or strategic outcomes
  • Strong executive presence, comfortable leading client rooms, facilitating senior-level conversations, and representing the organization at the highest levels
  • Exceptional organizational and project management skills, with the ability to create structure and drive clarity across ambiguous, high-stakes situations
  • Fluency in building the business case for value through data, client narratives, and strategic insight
  • Outstanding written, verbal, and presentation communication skills, with the ability to tailor the message to any audience
  • Comfort operating in a fast-paced, high-growth environment where priorities shift, and ownership is broad
  • Genuine passion for social impact and a belief in the power of technology to drive meaningful change at scale
Benefits
  • Health, Dental, Vision
  • Unlimited PTO + Holiday + Birthday off!
  • Unlimited Social Impact Time Off (SITO)!
  • Competitive salary
  • Mission-aligned company events/volunteering
  • Inclusive, exciting start-up culture
  • Accelerated career & personal growth
  • Culture Club and more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
management consultingstrategyengagement managementproject managementstakeholder managementdata analysisbusiness case developmentpresentation skillsclient relationship managementaccount management
Soft Skills
executive presenceorganizational skillscommunication skillsleadershipproblem-solvingcollaborationadaptabilitystrategic insightclient advocacypassion for social impact