Visit.org

Chief Marketing Officer

• Partner with the CEO and executive leadership to define and own the company’s global go-to-market and growth strategy, including long-term roadmap and resourcing decisions.
• Own executive-level revenue and pipeline targets, setting strategy and accountability for demand generation outcomes across marketing channels.
• Serve as the executive owner of cross-functional alignment across marketing, product, sales, and customer success, resolving priority and resourcing tradeoffs.
• Design and oversee the marketing operating model, including prioritization frameworks, resourcing strategy, and performance management for the marketing function.
• Set and approve external communications strategy and brand positioning, including executive-level oversight of PR, messaging, and reputation management.
• Own marketing org design, hiring strategy, and budget authority, including final decision-making on spend, vendors, and ROI measurement.
• Own product marketing efforts within existing customers to increase usage and create expansion opportunities
• ​​Ensure high-quality execution of PR and communications through oversight and review.
• Make data-driven decisions, establish metrics approach to brand-building strategies, manage the marketing budget, and track ROI on projects

Director of Marketing

Content Writer

• - Write, edit, and optimize marketing content for blogs, websites, landing pages, email campaigns, and social media
• - Translate marketing briefs into engaging, audience-focused content that aligns with brand voice and messaging
• - Collaborate with marketing, design, and content teams to develop campaign and evergreen content
• - Conduct research to ensure accuracy, relevance, and consistency across all materials
• - Apply SEO best practices to improve content performance and visibility
• - Proofread and edit content to maintain quality, clarity, and tone consistency
• - Track content performance and incorporate insights into future content creation

Video Editor

• Edit high-quality video content for marketing, social media, website, and campaign use
• Curate and repurpose video content across multiple channels and formats
• Collaborate with Producers, marketers, and content partners to edit and update existing content to align with brand and audience needs
• Lead or support new video initiatives and creative projects with limited supervision
• Assist with all aspects of production, including basic motion graphics, formatting, and post-production workflows
• Ensure video content aligns with brand standards, tone, and narrative storytelling goals
• Communicate timelines, production needs, and editing processes clearly to cross-functional teams

Video Editor, Content Creator

Social Media Manager

• **Visit.org** is looking for a passionate and ambitious **Social Media Specialist** to join our remote team. The Social Media Specialist will manage and grow our social media presence across key platforms. This role will focus on content execution, community engagement, and performance optimization to support brand awareness, campaigns, and audience growth. The right candidate will have an entrepreneurial spirit, extreme passion for our mission, and the energy and discipline to come in and be a builder in a start-up tech environment. **Please note: This is a remote, India-based 40 hr/week contract position that requires working hours from 9:00 AM - 6:00 PM EST ** **What Motivates Us** There is room for everyone! We empower each other to innovate and create processes that use technology to generate meaningful, lasting change. We enjoy the challenge of finding solutions to problems that are not a way around it but through it. We’re driven by the opportunity to help enterprises and their employees around the world to contribute to their communities. **When You Join the Team** - You’ll join a movement from the ground floor and a team of purpose-driven people with a strong sense of responsibility, ownership, and pride that we’re building this thing together. - You’ll combine passion, purpose, and a paycheck—Visit.org team members get out of bed every day knowing their work is meaningful and has a tangible impact on individuals and communities around the world. __**About Visit.org**__ **Visit**.**org **helps companies discover & book thousands of carefully curated social impact team experiences, led by and benefitting local nonprofits. With its proprietary library of team-based experiences across 90+ countries, Visit.org provides HR, CSR, and Meetings & Events leaders highly scalable, culturally appropriate content for purpose-driven employee and client engagement. Some of our customers include Colgate, Paramount, Visa, HubSpot, Hewlett Packard Enterprise, and more. **Responsibilities: ** - Create, schedule, and publish engaging social media content across platforms such as Instagram, LinkedIn, X, TikTok, and Facebook - Write clear, on-brand captions and adapt messaging for different audiences and platforms - Monitor social channels, respond to comments and messages, and engage with the community in a timely, professional manner - Collaborate with content, marketing, and design teams to support campaigns and initiatives - Track and report on performance metrics including engagement, reach, and follower growth - Identify social media trends, tools, and best practices to continuously improve content and performance - Support social media calendars and ensure consistent posting cadence

Social Media Specialist

Lead Generation

• Work closely with the Partnerships team to understand nonprofit sourcing needs.
• Perform targeted nonprofit sourcing and research to identify high-quality leads in priority regions and cause areas.
• Maintain accurate lead lists, tagging, and funnel stages within CRM systems to support a healthy supply pipeline.
• Participate in weekly funnel quality reviews to refine sourcing strategies, targeting, and messaging criteria.
• Oversee the full vetting lifecycle to ensure prospective partners are legitimate, fraud-free, and compliant with global operational standards.
• Design and continuously refine standardized vetting frameworks that adapt to evolving regulatory requirements and market nuances.
• Identify, flag, and escalate inconsistencies or compliance concerns in a timely manner.
• Own CRM data accuracy for leads within your assigned funnel stage.
• Track and report on key lead generation metrics to identify trends, optimize performance, and improve conversion rates.
• Leverage AI tools to build efficient workflows and strengthen sourcing and operational processes.

Lead Generation Specialist

• Act as the CEO’s right hand, supporting both strategic initiatives and daily operations
• Lead business development efforts, including identifying and building strategic partnerships
• Research new opportunities, assist in due diligence, and support partner negotiations
• Coordinate with internal teams and external partners to manage ongoing partnerships
• Track and analyze performance metrics related to partnerships and sales
• Manage the CEO’s calendar, travel, communications, and day-to-day logistics
• Draft professional correspondence and take detailed notes during meetings
• Provide administrative and personal support, including errands and task management
• Plan and coordinate events, conferences, and speaking engagements
• Prepare and maintain project documents like timelines, presentations, and reports
• Collaborate with internal teams to ensure smooth execution of events and initiatives
• Improve and streamline processes related to partner and event coordination
• Handle follow-ups and logistics for meetings, events, and partner engagements
• Create and share materials such as event briefings, schedules, and wrap-up reports
• Experience working in a fast-paced startup environment
• Passion for our mission and the desire to make an impact in the world through technology

Social Media Storyteller

Customer Success Manager

• Strategically manage and nurture enterprise accounts to drive account growth and increase service utilization. Develop tailored account plans that ensure client goals and ROI metrics are achieved, aligning with Visit.org’s capabilities. This includes supporting and/or leading the planning and execution of offsite meetings with clients to deepen understanding of their needs, co-create enhanced value, and strengthen strategic relationships.
• Lead and project-manage key client initiatives and strategic programs, coordinating cross-functional teams, timelines, and deliverables to ensure successful execution, high-quality outcomes, and measurable business and social-impact results.
• Actively support the Sales team with client renewals and negotiations, ensuring high retention rates and minimizing churn within enterprise accounts.
• Build and maintain strong, executive-level relationships with key stakeholders within each client organization, becoming a trusted advisor on social impact and partnership.
• Deliver customized consultations and presentations demonstrating the ongoing value of Visit.org’s offerings to client objectives.
• Proactively identify and resolve issues that arise within enterprise accounts, ensuring a high level of client satisfaction and service delivery.
• Collaborate with Supply, Content, Sales, Marketing, Events, and Product teams to communicate client needs and align on cross-functional initiatives that enhance product functionality, service delivery, and client satisfaction.
• Champion client needs internally to ensure that all client deliverables are met with a standard of excellence, advocating for product enhancements when necessary to serve enterprise needs.
• Contribute to the development of best practices, operational procedures, and strategic initiatives that enhance the overall effectiveness and scalability of the Customer Success team.

Enterprise Accounts Customer Success Manager

Performance Marketing

• Build and deploy supply-side email campaigns across the nonprofit lifecycle based on strategy set by the Assistant Director
• Write compelling, mission-aligned email copy that resonates with nonprofit partners globally
• Implement automated workflows to efficiently move nonprofits from lead to active partner
• Maintain consistent email communication with prospects to support conversion through early engagement stages
• Identify, address, and help overcome objections or barriers to nonprofit participation
• Proactively pass qualified and “warm” leads to the Assistant Director
• Collaborate with the Lead Generation Specialist and Assistant Director to provide feedback on lead quality and readiness
• Execute audience segmentation by region, language, cause area, pipeline stage, and engagement level
• Build, update, and optimize automated email workflows for each campaign
• Perform daily list management and CRM hygiene to ensure data accuracy
• Track and report key email performance metrics such as open rates and activation rates
• Set up and run A/B tests on copy and segmentation to support performance optimization
• Manage day-to-day workflows within CRM and marketing automation tools
• Own CRM data accuracy for leads within assigned funnel stages
• Support tagging standards and data entry consistency across supply-side systems
• Leverage AI tools to develop and optimize email workflows

Email Campaign, Conversion Specialist

Operations

• Own end-to-end logistics execution across regions, including warehousing, fulfillment, shipping, returns, and inventory management
• Ensure logistics timelines align with business needs and client commitments
• Serve as the primary escalation owner for logistics delivery issues, identifying risks early and implementing mitigation plans
• Lead and manage Regional Logistics Managers across multiple regions, setting clear expectations, operating rhythms, and performance standards
• Ensure consistent execution globally while accounting for regional nuances and constraints
• Support team development, vendor escalations, and resolution of performance issues
• Oversee execution of vendor and carrier relationships managed by regional teams, ensuring SLAs and service levels are met
• Review vendor performance data, intervene when needed, and ensure contingency and backup plans are in place
• Drive continuous optimization of the 3PL network, including vendor transitions based on performance, cost efficiency, and regional needs
• Define, maintain, and enforce standard operating procedures across regions to ensure consistent workflows and controls
• Reduce manual processes, errors, and last-minute escalations through operational rigor and process improvement
• Own exception handling during high-volume or high-risk operational periods
• Own logistics reporting, dashboards, and KPIs, ensuring data accuracy and timely updates from regional teams
• Provide leadership with clear visibility into logistics performance, risks, and trends
• Partner with internal teams to improve systems, tools, and operational workflows
• Oversee logistics spend across regions, including vendor payments, forecasting, invoice validation, and spend tracking
• Lead implementation and optimization of an e-procurement platform
• Identify and execute cost-efficiency improvements while ensuring spend aligns with approved budgets
• Maintain flexibility in working hours, with partial overlap with EST required to collaborate effectively with key stakeholders, despite the role being based in EMEA

Senior Manager, Global Logistics Operations

Account Executive

• You will own the full enterprise sales life cycle - including lead prospecting and qualifying, pitch presentations, tailored platform demonstrations, value proposition of the Visit.org offering, RFP responses, objection handling, complex contract negotiations, and deal closing - with multiple constituents of Fortune 500 companies in multiple industry verticals.
• You will partner alongside our Customer Success team to hold strategic annual meetings and quarterly business reviews with our existing clients to drive opportunities for expansions, growth, and client retention.
• You will share a passion for social impact and be an influencer and expert in driving initial conversations with customers’ goals to better understand areas of desired focus within employee engagement and CSR.
• You will be expected to perform intricate customer research prior to calls, in order to demonstrate the direct benefits of utilizing the Visit.org platform and services based on their relevant business needs.
• You will serve as the main point of contact between the Visit.org and customer prospects and existing contacts, ensuring high levels of touchpoint throughout the sales and account renewal and expansion process.
• You will represent the voice of the customer to internal teams to provide input into every core product, marketing, and sales for further process and platform enhancements.