Vision33

Director

• Partner with regional General Managers to develop and execute Canadian delivery strategy
• Own and drive resolution of project and customer escalations
• Provide leadership, mentorship, and direction to the Canadian delivery team, ensuing team growth and delivery of high service standards
• Meet and exceed quarterly and annual professional services ARR and profitability targets
• Monitor and assess business performance by analyzing utilization, project delivery outcomes, and overall customer health, and present insights to the executive team for forecasting, decision-making, and strategic planning
• Collaborate with the sales organization to ensure accurate solution scoping and proposal development
• Oversee multiple complex SAP Business One program engagements, including resource planning and team allocation
• Build and maintain senior-level client relationships, ensuring alignment with Vision33’s customer success commitment and oversight of project scope, progress, and billing

Director, Professional Services

Solutions Engineer

• Enable sales team from a solution perspective in pre-sales discussions and demonstrations.
• Support delivery team in achieving client successes.
• Collaborate with regions to articulate SAP S/4HANA Public Cloud solutions.
• Provide a superior customer service experience to users.
• Leverage Vision33 and SAP tools, services, methodologies, and best practices to support successful transformation solutioning and client sales cycles.
• Understand root cause business challenges and architect a solution vision during the pre-sales cycle.
• Be an evangelist for the S/4HANA Public Cloud solution and articulate the transformation vision for clients.
• Provide technical guidance and advisory services during pre-sales discussions.
• Build trusted relationships with customers and provide appropriate guidance to internal SAP S/4HANA Public Cloud team.
• Drive superior customer service experience and high-quality customer engagements.
• Ownership of corporate messaging both internally and externally.

Pre-Sales/Solutions Consultant, SAP S/4HANA Public Cloud

Implementation Specialist

• Providing consulting, training, and support to successfully implement native cloud accounting software solutions for customers
• Working directly with CFO’s, CIO’s and end users to shape solutions that access and report on business information and deliver results that impact corporate performance
• Performing analysis and systems documentation, creation of financial reports and product configuration and roll out
• Advising and guiding customers on their journey from system selection to go-live and post-implementation support and beyond
• Supporting internal and external sales efforts as required

Director, Professional Services

Pre-Sales/Solutions Consultant, SAP S/4HANA Public Cloud

Implementation Consultant, Sage Intacct