Visibility Signs & Graphics

Sales

• Prospect and convert sales leads into clients through a process of analyzing customers' needs, submitting job proposals for customer review, closing the sale, facilitating successful customer transition from sales to production, writing and facilitating change orders, and ensuring referral source retention and customer satisfaction.
• The Sales Rep. is responsible for producing sales that meet produced gross profit margin objectives.
• She/he coordinates the sales process to see that service and quality objectives are fulfilled.
• He/she helps to manage the customers’ experience with the company and its employees.
• Assist with and accept delegated tasks from the Sales Manager.
• Other duties may be assigned, that may or may not include the following: In-person survey of sign and/or graphic opportunities with prospective customers, taking photos and measurements, assessing site for access and electrical, creative brief write up and design submittal, estimate tasking, quoting and closing deals, follow up.
• Meet with customers to understand sign and graphics needs.
• Survey business storefronts, windows, and walls for signage requirements.
• Ensure all estimates produced reflect scope of work required by the customer and are written to achieve company gross profit goals.
• Ensure personal sales goals are achieved.
• Ensure necessary briefing with Project Manager and Production team is completed for each job sold.
• Ensure all sales paperwork is organized and job progress is maintained so as to meet management and customer expectations.
• Ensure company adopted customer service principles followed through the sales process.
• Ensure all customers are satisfied with services performed.
• Ensure all incoming calls related to sales activities are responded to immediately and followed up promptly.
• Ensure all authorizations are obtained prior to work beginning and proper procedures are funds collected as per process.

Sign and Graphic Sales