Viseu Advogados

Attorney

• Coordinate the legal operation of the Mass Civil Litigation area, ensuring organization, efficiency, technical quality, and compliance with deadlines.
• Manage a high-volume case portfolio, monitoring workflows, deadlines, hearings, pleadings, settlements, appeals, closures, and performance indicators.
• Lead legal and operational teams, providing technical guidance, performance monitoring, feedback, and professional development.
• Allocate tasks strategically, taking into account volume, complexity, productivity, team capacity, and client priorities.
• Track operational and legal KPIs such as SLA, productivity, success rate, settlements, adverse judgments, contingencies, deadlines, quality of pleadings, and volume per professional.
• Drive continuous improvement of internal workflows, proposing adjustments to reduce rework, errors, operational risks, and inefficiencies.
• Ensure technical and operational standardization of deliverables, maintaining consistency across the team’s work.
• Support the creation of dashboards, controls, management reports, and client and internal leadership materials.
• Interface with clients to present results, action plans, risks, improvement opportunities, and operational developments.
• Identify bottlenecks in the operation and propose practical, sustainable, data-driven solutions.
• Participate in the implementation and improvement of legal systems, automations, bots, digital workflows, and control tools.
• Promote the use of technology, innovation, AI, and LegalOps to increase productivity, quality, and predictability.
• Provide technical support to the team on strategic matters, sensitive issues, and important portfolio decisions.
• Collaborate with internal areas such as technology, operations, finance, controllership, LegalOps, and client management.
• Contribute to building a culture of high performance, collaboration, organization, and continuous improvement.

Legal Coordinator – Mass Civil Litigation

General Counsel

• Handle a portfolio of mass civil litigation cases, focusing on organization, productivity and technical quality.
• Draft procedural documents of low to medium complexity, such as defenses, submissions, appeals, interim petitions and other legal documents.
• Perform case analysis, identify risks and monitor deadlines.
• Support the conduct of hearings, settlements, procedural strategies and portfolio routines.
• Monitor case progress and ensure accurate updates in internal systems.
• Perform registrations, controls and records necessary for operation management.
• Support the analysis of documents, supporting materials, decisions, judgments and other information relevant to cases.
• Contribute to meeting SLAs, internal deadlines, productivity targets and quality standards.
• Interface with assistants, analysts, attorneys, coordinators and other areas involved in the operation.
• Use legal case management systems, management tools, spreadsheets, dashboards and technological resources applied to legal routines.
• Support the identification of bottlenecks, inconsistencies and opportunities for improvement in portfolio workflows.
• Follow templates, technical guidance, internal procedures and leadership directives.
• Contribute to a collaborative, organized routine focused on delivering results for the client.

Legal Coordinator – Mass Civil Litigation

Junior Civil Lawyer, Consumer Law