Manager, Learning Management Systems
Virtuoso Travel
full-time
Posted on:
Location Type: Hybrid
Location: Fort Worth • Texas • United States
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Salary
💰 $105,000 - $120,000 per year
About the role
- Serves as the primary owner and subject matter expert for Virtuoso’s Cornerstone Learn platform.
- Responsible for the governance, configuration, optimization, and performance of the LMS.
- Provides functional leadership for learning management system operations.
- Directly supervises one direct report.
- Ensures the LMS remains scalable, secure, and aligned with organizational objectives and best practices.
- Administers and oversees the configuration, architecture, and optimization of Cornerstone Learn LMS.
- Establishes and maintains LMS governance standards, workflows, permissions structures, and best practices.
- Evaluates and implements system updates, enhancements, and new functionality.
- Ensures system integrity, scalability, accessibility, and data security.
- Designs and maintains LMS reporting frameworks and dashboards.
- Provides actionable insights on learner engagement, completion rates, and participation trends.
- Ensures data accuracy and consistency across system records.
- Serves as primary relationship owner with Cornerstone OnDemand.
- Manages system upgrades, release cycles, and support escalations.
- Evaluates LMS-related tools or enhancements within the Cornerstone ecosystem.
- Establishes priorities, reviews deliverables, and ensures quality and timeliness of LMS operations.
- Serves as escalation point for complex system or configuration issues.
- Partners with Professional Development, IT, and other stakeholders to align LMS capabilities with business needs.
- Supports change management and communication related to LMS updates or enhancements.
- Promotes effective adoption and utilization of the LMS across the Virtuoso network.
Requirements
- Bachelor’s degree or equivalent work experience
- Minimum of 4–7 years of experience administering Cornerstone Learn strongly preferred.
- Preference given to Cornerstone Certification holders (Core System and Learning Management)
- Experience implementing system releases, managing system configurations and permissions, reporting frameworks, EDGE integrations and APIs, and vendor relationships
- Proficiency in creating Cornerstone custom pages, and basic HTML.
- Adobe Photoshop experience preferred
- Strong analytical, organizational, and problem-solving skills
- Proficiency in Microsoft Office Suite, including Excel
- Demonstrated ability to exercise independent judgment and lead projects
- Knowledge of travel industry preferred.
Benefits
- medical/dental/vision/life
- 401(k) savings plan
- full benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Cornerstone LearnLMS governancesystem configurationdata securityreporting frameworksHTMLEDGE integrationsAPIssystem upgradesperformance optimization
Soft Skills
analytical skillsorganizational skillsproblem-solving skillsindependent judgmentleadershipcommunicationrelationship managementchange managementprioritizationquality assurance
Certifications
Cornerstone CertificationCore System CertificationLearning Management Certification