VirtueStaff

Client Success Manager

VirtueStaff

contract

Posted on:

Location Type: Remote

Location: Colombia

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About the role

  • Lead the initial setup and integration process for new clients to ensure a smooth transition into our services
  • Serve as the primary point of contact for clients, maintaining long-term relationships and identifying opportunities for growth
  • Oversee the execution of client projects, ensuring tasks are completed on time and within scope
  • Manage client data within the CRM and oversee Meta Ads campaigns to monitor and improve performance
  • Utilize GoHighLevel to automate workflows and manage client interactions efficiently

Requirements

  • Previous experience working specifically within a digital marketing firm is preferred
  • Demonstrated excellence in customer service with the ability to manage professional relationships effectively
  • Strong project management skills and experience managing complex CRMs
  • Experience with GoHighLevel and Meta Ads is highly preferred
  • Familiarity with Slack for internal communication and ClickUp for task management is preferred but not mandatory
Benefits
  • Work From Home
  • Performance Bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementCRM managementMeta AdsGoHighLevelworkflow automation
Soft Skills
customer servicerelationship managementcommunicationorganizational skills