VirtualResource

Customer Support

• Drive targeted ABM campaigns in partnership with Sales.
• Create personalised outreach, content, and multi‑channel engagement.
• Align marketing activity to sales pipeline priorities.
• Track account engagement and campaign performance.
• Produce high‑impact, on‑brand sales materials (pitch decks, proposals, case studies, one‑pagers).
• Apply advanced PowerPoint and visual storytelling skills to create polished client‑ready assets.
• Develop content for events, ABM programmes, and broader campaigns.
• Use AI tools to improve content creation, campaign execution, and workflow automation.
• Work closely with Sales, Marketing, and Leadership on aligned initiatives.
• Manage end‑to‑end event logistics, communications, and follow‑ups.

Marketing and Sales Support Specialist

Payroll

• Lead or support the deployment, configuration, and post-implementation support of Workday Payroll solutions
• Partner with client Payroll leads to analyze, enhance, and expand existing Payroll configurations and business processes
• Manage functional adjustments and configuration updates while evaluating downstream impacts across modules
• Support clients in troubleshooting payroll issues and optimizing system performance
• Collaborate closely with internal and client teams across Payroll, Absence, and Time Tracking to ensure seamless integrations and accurate processing
• Prioritize and respond to client cases, maintaining a high level of service delivery

Marketing and Sales Support Specialist

Workday Payroll Consultant, Canadian Payroll