VirtualResource

Human Resources

• Design, manage, and deliver global virtual training and upskilling programmes aligned to business needs
• Develop and maintain a skills matrix to identify capability gaps and support workforce planning
• Manage career pathways and cross-skilling initiatives to enable employee growth
• Administer South African Workplace Skills Plan (WSP) and Annual Training Report (ATR) submissions
• Track training spend for Skills Development and B-BBEE reporting
• Manage internship programmes and early career initiatives
• Oversee global learning records and ensure accurate digital tracking
• Partner with business leaders to align L&D strategies with organisational priorities
• Oversee the full employee lifecycle, from onboarding to offboarding, ensuring accuracy and compliance
• Maintain the HRIS with high data integrity and provide consolidated HR reports to leadership
• Support South African labour compliance and partner with Employer of Record (EoR) providers internationally
• Provide guidance on disciplinary and grievance processes in line with legislation
• Prepare and submit statutory reports (Employment Equity, Skills Development, POPIA compliance)
• Support managers with performance management discussions and global review cycles
• Act as a trusted point of escalation for employee queries in a remote-first environment
• Educate managers and employees on HR and L&D policies
• Promote employee engagement and inclusion initiatives tailored to a distributed workforce
• Lead and oversee the Learning Specialist to ensure high-quality delivery
• Collaborate with on-site and remote team members via instant messaging, video calls, and ticketing system

Human Resources Operations and Learning Manager