VirtualResource

Customer Support

• Drive targeted ABM campaigns in partnership with Sales.
• Create personalised outreach, content, and multi‑channel engagement.
• Align marketing activity to sales pipeline priorities.
• Track account engagement and campaign performance.
• Produce high‑impact, on‑brand sales materials (pitch decks, proposals, case studies, one‑pagers).
• Apply advanced PowerPoint and visual storytelling skills to create polished client‑ready assets.
• Develop content for events, ABM programmes, and broader campaigns.
• Use AI tools to improve content creation, campaign execution, and workflow automation.
• Work closely with Sales, Marketing, and Leadership on aligned initiatives.
• Manage end‑to‑end event logistics, communications, and follow‑ups.

Marketing and Sales Support Specialist

Payroll

• Lead or support the deployment, configuration, and post-implementation support of Workday Payroll solutions
• Partner with client Payroll leads to analyze, enhance, and expand existing Payroll configurations and business processes
• Manage functional adjustments and configuration updates while evaluating downstream impacts across modules
• Support clients in troubleshooting payroll issues and optimizing system performance
• Collaborate closely with internal and client teams across Payroll, Absence, and Time Tracking to ensure seamless integrations and accurate processing
• Prioritize and respond to client cases, maintaining a high level of service delivery

Workday Payroll Consultant, Canadian Payroll

Consultant

• Lead the end-to-end design, build, testing, and deployment of complex Workday integration solutions
• Act as the primary technical integration lead for client implementations, both existing and new
• Define and own integration architecture, standards, and best practices across projects
• Manage and track integration risks, issues, and dependencies; proactively escalate where required
• Provide strategic guidance to clients and service partners on integration approaches and roadmaps
• Oversee and manage all integration deliverables associated with implementation projects
• Facilitate advanced troubleshooting and collaborate closely with cross-functional internal teams
• Lead, mentor, and coach junior and mid-level integration consultants across multiple projects
• Support the pre-sales cycle, including integration scoping, effort estimation, and solution design
• Produce detailed interface specifications, field mappings, and system/process designs
• Develop and execute comprehensive test strategies, including scenario testing and validation
• Manage partner integrations, including setup, analysis, validation, and ongoing data exchanges
• Coordinate cross-functional implementation activities, contributing to project planning, scope definition, and delivery governance

Senior Integrations Consultant – Workday

Account Manager

• Act as the strategic owner of a portfolio of high-value client accounts.
• Partner closely with senior client stakeholders and internal account sponsors to strengthen long-term relationships, identify growth opportunities, and deliver coordinated account strategies.
• Build and grow trusted, long-term relationships with senior HR, Finance, and Technology leaders.
• Act as the main point of contact for accounts, leading strategic conversations that create real client value.
• Collaborate with clients and internal teams to develop and deliver joint account plans aligned to Workday and HR/Finance transformation goals.
• Spot and shape growth opportunities across AMS, optimisation, new modules, Extend use cases, and advisory services.
• Drive revenue growth while ensuring profitable, high-quality delivery.
• Partner with delivery and service leaders to develop solutions, proposals, and successful outcomes for clients.
• Lead account-specific sales pursuits, from shaping opportunities through to commercials and approvals.
• Negotiate commercial models that work for both the client and the business.
• Keep forecasts, pipelines, and Salesforce data accurate and up to date.
• Collaborate with Workday teams on co-sell opportunities, referrals, and thought leadership initiatives.

Marketing and Sales Support Specialist

Workday Payroll Consultant, Canadian Payroll

Senior Integrations Consultant – Workday

Key Account Manager