Medical Virtual Assistant – Patient Coordination, Insurance Support
Virtual Rockstar Careers
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $6 - $8 per hour
About the role
- Schedule patient appointments and manage the clinic calendar
- Respond to patient inquiries via phone or email
- Route calls, messages, and refill requests to the appropriate staff
- Maintain clear communication with patients regarding appointments and clinic updates
- Verify patient insurance eligibility and review coverage benefits
- Inform patients of expected co-pays or balances prior to visits
- Manage and organize digital patient intake forms
- Ensure patient information is documented accurately and communicated to the billing team
- Coordinate telehealth appointments when needed
- Follow up with patients regarding appointments, referrals, or questions
Requirements
- Experience in a medical front office, patient coordination, or medical virtual assistant role
- Familiarity with EMR systems (WebPT experience is a plus)
- Strong communication skills for patient interactions
- Experience with insurance verification and prior authorizations
- Highly organized with strong attention to detail
- Ability to work independently while collaborating with a remote team.
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional growth and development
- Work in a supportive and collaborative healthcare environment
- Make a meaningful impact by helping patients access quality therapy services
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
EMR systemsinsurance verificationprior authorizationspatient coordinationdigital patient intake forms
Soft Skills
communication skillsorganizational skillsattention to detailindependencecollaboration