Medical Virtual Assistant – Insurance & Authorizations Focus
Virtual Rockstar Careers
full-time
Posted on:
Location Type: Remote
Location: Arizona • United States
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Salary
💰 $6 - $8 per hour
About the role
- Verify insurance eligibility for new patients at the time of intake and prior to initial evaluation
- Complete ongoing and monthly insurance re-verifications as needed based on payer or plan requirements
- Prepare and provide Good Faith Estimates when required, ensuring accuracy and compliance
- Obtain and track prior authorizations across multiple therapy disciplines
- Monitor visit limits and proactively flag when authorizations are needed
- Verify and document deductibles, copays, and coverage details
- Communicate insurance information clearly to internal teams and families
- Ensure all insurance calls are documented with reference numbers
- Obtain and maintain accurate fee schedules
- Update patient records and insurance details in the EMR
- Perform consistent, accurate data entry and documentation
- Support credentialing-related tasks as needed
- Maintain organized records for easy reference and audit readiness
- Provide occasional phone support for patient or family inquiries
- Communicate via email and text as appropriate, ensuring clarity and professionalism
- Participate in 2–3 team meetings per week to support training and alignment
Requirements
- Strong experience with insurance verifications and prior authorizations
- Exceptional attention to detail and documentation accuracy
- Highly organized with a focus on efficiency and follow-through
- Comfortable managing high-volume, multi-discipline insurance workflows
- Able to work independently with minimal oversight
- Clear written communication skills and comfort documenting everything
- Reliable internet connection and comfort working remotely
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
- Make a meaningful impact by helping to build and strengthen families and communities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance eligibility verificationinsurance re-verificationGood Faith Estimatesprior authorizationsdata entrydocumentation accuracyfee schedule managementEMR updatescredentialing support
Soft Skills
attention to detailorganizational skillsefficiencyindependenceclear communicationprofessionalismfollow-through