Medical Virtual Assistant – Scheduling, Insurance Focus
Virtual Rockstar Careers
full-time
Posted on:
Location Type: Remote
Location: Arizona • United States
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Salary
💰 $6 - $8 per hour
About the role
- New Patient Scheduling & Front Desk Support: Schedule 15–20 new patient evaluations per week, Manage appointment calendars and confirm upcoming visits, Handle appointment rescheduling and patient inquiries via phone and email, Coordinate closely with in-clinic staff to ensure timely follow-ups and documentation, Maintain accurate and up-to-date patient records
- Insurance Verification & Authorizations: Verify insurance eligibility for 15–20 patients per week, Submit and track 10–15 prior authorizations per week, Update insurance details in the EMR and payer portals, Proactively communicate insurance requirements to the in-person team, Help ensure patients arrive informed and prepared for their visits
- Administrative Support: Support daily clinic operations with data entry and documentation, Maintain HIPAA compliance across all patient communications, Communicate proactively with leadership to avoid delays or ambiguity, Contribute to a smooth, organized workflow for both patients and staff
Requirements
- 2+ years of experience in a medical administrative, front desk, or patient coordination role
- Strong experience with new patient scheduling and insurance verification
- Confident and professional on the phone
- Proactive communicator who keeps stakeholders informed
- Highly organized with strong attention to detail
- Growth mindset and willingness to learn
- Reliable internet connection and comfort working remotely
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
- Make a meaningful impact by helping to build and strengthen families and communities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
new patient schedulinginsurance verificationdata entrydocumentationEMRprior authorizationspatient record managementappointment managementHIPAA compliancecalendar management
Soft Skills
proactive communicationorganizational skillsattention to detailprofessionalismgrowth mindsetreliabilityinterpersonal skillsproblem-solvingtime managementteam collaboration