Medical Biller, Virtual Assistant
Virtual Rockstar Careers
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $7 - $8 per hour
About the role
- Generate, send, and follow up on client invoices accurately and on schedule
- Perform claim validation (demographics, CPT codes, modifiers, authorizations, and payer rules)
- Submit primary and secondary insurance claims
- Conduct claim follow-ups, including: Status checks, Simple corrections (missing information, minor data errors, modifier updates), Claim resubmissions when appropriate
- Review processed claims to ensure correct payments and proper application of deductibles and coinsurance
- Identify and resolve basic billing discrepancies
- Respond to billing inquiries via email and phone
- Explain statements, balances, and insurance-related questions clearly and professionally
- Escalate complex billing issues to senior billing staff as needed
- Submit and track prior authorizations
- Post payments and reconcile accounts
- Process physical mail, faxes, and billing-related correspondence
- Review and appeal denied claims
- Monitor payer policies and identify reimbursement trends
- Prepare billing reports (weekly, monthly, or quarterly)
- Assist with audits, ERA/EFT enrollments, and compliance reviews
- Maintain accurate billing records and documentation
- Perform data pulls and reporting as requested
- Follow established SOPs consistently
- Escalate issues appropriately rather than guessing
Requirements
- Minimum 3 years of medical billing experience for Billing Associate
- Minimum 5 years of advanced medical billing or revenue cycle experience for Billing Specialist
- Experience in speech and occupational therapy billing is strongly preferred
- Strong understanding of CPT codes, NCCI edits, EOBs, deductibles, coinsurance, and payer rules
- Excellent attention to detail and accuracy
- Strong written and verbal English communication skills
- Process-driven and comfortable with repetitive, volume-based workflows
- Confident escalating issues appropriately
- Reliable, organized, and consistent
- Laptop (no desktop-only setups) with updated OS and antivirus
- Webcam and headset with microphone
- Secure, private workspace
- Power backup (UPS or portable power station)
- Dual internet setup (primary broadband + mobile hotspot backup)
Benefits
- Competitive salary commensurate with experience
- Opportunities for professional development and growth
- Work in a dynamic and supportive team environment
- Make a meaningful impact by helping to build and strengthen families across the globe
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical billingclaim validationCPT codesinsurance claims submissionbilling discrepancies resolutionprior authorizationsbilling reports preparationdata pullsauditsrevenue cycle management
Soft Skills
attention to detailwritten communicationverbal communicationprocess-drivenorganizational skillsreliabilityescalation of issuesprofessionalismaccuracyconsistency