Assist with patient onboarding for online programs, including evergreen, automated courses and those with 1:1 interaction.
Create automations in the clinic's EMR system and Mailchimp to streamline client communications and follow-up.
Help organize and streamline clinic systems to improve efficiency.
Coordinate team travel arrangements, itineraries, and other personal tasks (gift shopping, home services, reminders, etc.).
Create, schedule, and manage social media content across platforms.
Develop engaging and informative content based on blog posts, and repurpose these into a month’s worth of social media posts.
Create marketing materials using Canva, aligning with the clinic’s brand and message.
Assist in running email marketing campaigns through Mailchimp, including designing templates and automating workflows.
Monitor, respond to, and engage with online reviews and patient comments to maintain a positive brand image.
Help organize and promote online events, workshops, and webinars.
Analyze the effectiveness of marketing campaigns and suggest improvements based on data.

Requirements

Proficiency with Go High Level, Google Workspace (Docs, Sheets, etc.), and Canva.
Experience in administrative support, customer service, and client communications.
Strong writing and communication skills to create engaging content and interact with clients.
Familiarity with social media platforms and content management tools.
Experience in creating email campaigns, automations, and managing digital outreach efforts.
A solid understanding of SEO and how it applies to online content and marketing.
Excellent organizational skills with the ability to manage multiple tasks in a fast-paced, virtual environment.
Proactive, self-motivated attitude with the ability to work independently and remotely.
Interest in health and wellness, especially in the areas of whole-person care and self-healing.
Experience with online program management and customer service is a plus.
A passion for working in a holistic health environment and supporting patients on their wellness journey.

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

email marketingcontent creationSEOautomationsocial media managementdata analysisclient communicationsadministrative supportonline program managementdigital outreach

Soft Skills

strong writing skillscommunication skillsorganizational skillsproactive attitudeself-motivatedability to work independentlyability to manage multiple taskscustomer serviceengagementcreativity