Virtual Peace of Mind

Therapist

• Deliver individual tele-therapy sessions for K–12 students referred by participating schools.
• Utilize short-term, evidence-based modalities such as CBT, DBT, and solution-focused therapy.
• Address a range of concerns including anxiety, grief, trauma, academic stress, and family or peer conflict.
• Provide services to diverse student populations, including multilingual learners and those without insurance.
• Coordinate with school counselors, family resource managers, and administrative teams.
• Engage in family outreach when appropriate to promote continuity of care.
• Complete all clinical documentation (intake, progress, and discharge notes) within 48 hours.
• Ensure compliance with all licensure board requirements, HIPAA, FERPA, and program-specific standards.

License-Eligible Therapist/Counselor

Human Resources

• Overseeing and executing the full employee lifecycle, from application review through onboarding and training completion.
• Ensuring that hiring and onboarding processes are efficient, well-documented, compliant, and aligned with organizational growth objectives.
• Managing hiring pipelines and maintaining consistent candidate communication.
• Owning and managing end-to-end onboarding workflows for new hires.
• Maintaining accurate employee records and personnel documentation.
• Administering and maintaining HR systems (e.g., BambooHR, ClickUp, Google Workspace)

Talent & HR Operations Lead

Vice President

• Direct Client Care Deliver individual tele-therapy sessions for K–12 students referred by participating schools
• Utilize short-term, evidence-based modalities such as CBT, DBT, and solution-focused therapy
• Address a range of concerns including anxiety, grief, trauma, academic stress, and family or peer conflict
• Provide services to diverse student populations, including multilingual learners and those without insurance
• Collaboration & Communication Coordinate with school counselors, family resource managers, and administrative teams
• Engage in family outreach when appropriate to promote continuity of care
• Participate in case consultations, supervision, and ongoing professional development
• Maintain responsive and professional communication with both school and internal VPM partners
• Documentation & Compliance Complete all clinical documentation (intake, progress, and discharge notes) within 48 hours
• Ensure compliance with all licensure board requirements, HIPAA, FERPA, and program-specific standards
• Contribute to quarterly outcomes reporting through standardized metrics and case summaries.

Licensed Clinician

Administration

• Manage patient referrals, verifications, scheduling, and intake workflows to ensure timely access to care.
• Troubleshoot and resolve non-clinical issues such as scheduling conflicts or process delays.
• Partner with clinical leadership and administrative teams to maintain efficient systems.
• Oversee billing operations, including claim submission, payment posting, and denial management.
• Ensure timely and accurate revenue cycle processes.
• Collaborate with billing vendors or internal staff to resolve discrepancies.
• Monitor accounts receivable and provide leadership with regular financial reporting.
• Act as a liaison between providers, clients, and administrative staff.
• Ensure providers have accurate documentation and support for billing and compliance.
• Ensure adherence to HIPAA, state regulations, payer requirements, and organizational policies.
• Track service utilization, billing performance, and prepare regular reports for leadership.
• Identify opportunities to streamline workflows and improve the client and provider experience.

Mental Health Practice Administrator

Program Manager

• Develop and organize training curricula for apprenticeship programs
• Structure and document training pathways, competencies, and learning objectives
• Build training materials including guides, manuals, and program documentation
• Translate program concepts into structured, scalable training systems
• Coordinate apprenticeship program documentation and compliance requirements
• Maintain training records, logs, and required reporting components
• Support onboarding structure for apprentices from a training perspective
• Collaborate with HR to align training with hiring and onboarding processes
• Research and source Continuing Education Units (CEUs) aligned with program needs
• Identify and manage training platforms, tools, and external learning resources
• Maintain organized tracking of CEU usage and requirements
• Develop SOPs related to training and program implementation
• Ensure all training processes are documented, structured, and repeatable
• Maintain centralized organization of all training and program materials
• Develop PowerPoints, training presentations, and internal materials
• Support development of new program initiatives (e.g., transition programs)
• Assist with grant support activities, including research and document preparation
• Execute special projects that support organizational growth and efficiency
• Provide operational support to leadership in building scalable systems
• Executive calendar management
• Email triage
• Follow-up coordination
• Meeting coordination

License-Eligible Therapist/Counselor

Talent & HR Operations Lead

Licensed Clinician

Mental Health Practice Administrator

Training and Program Operations Specialist