Virtual Identity

Client Service Director, Digital Solutions

Virtual Identity

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

About the role

  • You build close and trusting relationships with the clients you manage
  • You consult our clients on identifying and effectively utilizing opportunities along their customers' digital customer journey
  • You are responsible for the continuous expansion of the business relationship with several of our clients
  • You are responsible for the preparation of proposals and, together with colleagues from the Client Partner Team, accountable for the agency's annual purchase order volume

Requirements

  • Strong client orientation and at least 6 years of professional experience in client service management, account management, or consulting (in a corporation or on the agency side)
  • Successfully completed university degree (in engineering, economics, or similar) or comparable qualification
  • You enjoy working strategically and are passionate about digital topics
  • You are interested in people, easily connect with others, listen with curiosity, and recognize what’s essential
  • Proficient English skills and very good German language skills (written and spoken)
Benefits
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client service managementaccount managementconsultingproposal preparationbusiness relationship expansion
Soft Skills
client orientationstrategic thinkinginterpersonal skillsactive listeningcuriosity
Certifications
university degree in engineeringuniversity degree in economicscomparable qualification