Director of Client Services
Virtasant
full-time
Posted on:
Location Type: Hybrid
Location: Bay Area • California • United States
Visit company websiteExplore more
Job Level
About the role
- Own delivery across complex, enterprise consulting engagements
- Act as the primary point of contact for clients, building strong, trusted relationships
- Step in where needed to unblock delivery, manage risk, and keep projects on track
- Develop and execute account strategies and growth plans
- Grow accounts through delivery, identifying opportunities and developing relationships
- Coach and enable delivery/account teams, ensuring alignment, growth, and long-term success
- Manage account operations including SOWs, forecasting, procurement, invoicing, and staffing
Requirements
- 8+ years in consulting or professional services, leading delivery in enterprise environments
- Has owned the success of large, complex programs, including when things didn’t go to plan
- Can point to accounts they've grown through delivery, not sales
- Thrives in fast-moving, lean environments
- Is credible with both executives and engineers
- Is comfortable with ambiguity, pushback, and setting boundaries
- Has experience managing account financials, delivery teams, and internal operations
Benefits
- Base salary + uncapped profit share
- Flexible, remote-first working
- High-trust, high-autonomy culture
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
relationship buildingrisk managementcoachingstrategic planningaccount growthdelivery managementproblem solvingadaptabilitycommunicationleadership