VIOTAS

Artificial Intelligence

• Work with business teams to understand their challenges and identify opportunities where AI can deliver measurable benefits.
• Distil business ideas into clear problem statements, user needs, solution concepts, and acceptance criteria.
• Design and build AI-driven solutions using tools such as ChatGPT, CoPilot Studio, Power Automate, and Power Apps.
• Develop rapid prototypes and MVPs to validate solutions quickly, iterating based on user feedback.
• Integrate AI capabilities with existing VIOTAS systems and data sources where appropriate.
• Ensure solutions follow good governance, security, and data-protection practices, aligned with GDPR and NIS2D requirements (with guidance provided).
• Document solution designs, decisions, risks, and operational considerations.
• Train end users, run demos, and drive AI solution adoption across the organisation.
• Establish and maintain a pipeline of AI opportunities, including impact and complexity assessments.
• Promote AI best practices, patterns, and reusable components within the organisation.
• Stay up to date with emerging AI technologies, tools, and industry best practices.
• Support Enterprise Technology team colleagues with AI expertise, collaborating across IT, Power Platform, and Cyber Security domains.

AI Solutions Lead

Operations

• Maintaining an awareness of and working towards pertinent timelines relating to the company’s activities in the electricity market
• Preparation and timely submission of regulatory and market related documentation, applications, auction submissions, and tender responses required to ensure that the company’s objectives are met
• Coordinating with the company’s commercial and field operations teams to ensure that clients are engaged, and equipment is installed, commissioned, and tested to meet relevant market timelines and volume commitments
• Managing the registration of, de-registration of, and modifications to electricity market units as required by the company
• Preparation and timely submission of pre-testing documentation as required by relevant system/market operators
• Managing the execution of relevant compliance testing
• Preparation and timely submission of test reports as required by system/market operators and other relevant stakeholders
• Managing the market entry of successfully tested clients
• Liaising with other business units to ensure that the company’s portfolio is managed effectively on an ongoing basis to maintain compliance with electricity market obligations and to maximise the benefits achieved
• Maintaining good working relationships with key internal and external stakeholders
• Effectively handle day-to-day queries from regulators and system operators, preparing reports and analyses in responses, including financial insights where required
• Supporting other business units in the development of their strategies and achievement of day-to-to business objectives
• Representing the business at various forums that pertain to the functions of the team at a domestic and international level
• Present detailed market insights back to internal stakeholders in a concise and clear manner through a combination of discussions, reports and presentations.
• Other duties as required from time to time which can include monitoring and reporting on licence obligations, drafting and/or signing-off on related licence obligations.

Market Operations Manager

Field Engineer

• Act as the daily coordination point between regional Field Engineering Managers and the Head of Global Field Engineering, ensuring alignment on priorities, clear information flow, and effective execution.
• Establish and maintain global best practices, standardised processes, and technical documentation for all Field Engineering activities.
• Lead and nurture the central engineering team in Limerick, while coordinating closely with regional Field Engineering Managers in Ireland, Australia, and the US to ensure consistency, accountability, and excellence.
• Develop innovative technical solutions and methodologies to enhance operational scalability, efficiency, and effectiveness.
• Implement and oversee robust project management frameworks to ensure transparency, clear accountability, and effective communication across global operations.
• Take an active interest in ongoing projects, engaging with technical and operational details to provide practical solutions and ensure lessons learned are shared across regions.
• Conduct regular audits and reviews of engineering processes, installations, and project outcomes to ensure compliance with company standards and regional regulations.
• Maintain structured communication channels, including weekly operational calls and monthly global engineering reviews, and provide clear reporting to the Head of Global Field Engineering and senior management.
• Contribute to strategic planning, budgeting, forecasting, and resource allocation for global engineering operations.
• Design and manage structured onboarding, training, and professional development programmes for Field Engineering personnel globally.
• Provide leadership coaching and support to regional managers, building capability and ensuring consistent application of standards across the global team.
• Lead continuous improvement initiatives, proactively leveraging feedback to improve processes and outcomes.
• Act as the central connecting point between Product Development and regional operations, ensuring swift and efficient issue resolution and rollout of new technologies.

Principal Manager – Global Field Engineering

• Develop deep expertise of the electricity market design and regulatory landscape within the Target Markets
• Act as the key counterpart within VIOTAS Gridware for the local Market Operations Manager
• Present detailed market insights back to internal stakeholders
• Conduct detailed research into and interpret relevant regulatory policy, market design, market rules
• Support the local Market Operations Manager with all aspects of registering electricity market units
• Support the local Market Operations Manager with the preparation and timely submission of regulatory and market related documentation
• Prepare reports, perform quantitative analysis, and present back to internal stakeholders as required
• Act as the link between the local Market Operations Manager and other key central functions within VIOTAS
• Lead the development of detailed consultation responses related to the integration of demand side flexibility
• Represent the company at external regulatory forums
• Build working relationships with the electricity market operator, transmission system operator, expert consultants and other stakeholders

AI Solutions Lead

Market Operations Manager

Principal Manager – Global Field Engineering

Market Operations Specialist