Village Behavioral Health Treatment Center

ID/DD Case Manager

Village Behavioral Health Treatment Center

full-time

Posted on:

Location Type: Hybrid

Location: Richmond • Virginia • United States

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Salary

💰 $50,000 - $58,000 per year

About the role

  • Coordinate residential placement for new and existing clients in partnership with residential organization staff.
  • Assess the service needs of adult residential clients with intellectual & developmental disabilities.
  • Develop individualized service plans (ISP) and crisis intervention plans with consideration of clients' specific needs, goals, and preferences.
  • Partner with residential support staff and leaders to identify routine needs and concerns, individuals' milestones, crisis, etc.
  • Connect clients to community services that promote clients' individualized goals.
  • Develop meaningful rapport with clients to create a safe and trustworthy relationships.
  • Proactively engage with clients' authorized loved ones to keep them informed, monitor service delivery and satisfaction, and promote family engagement.
  • Provide education to clients & their families about behavioral health illness, abuse, medication, clinical plans, and available community services.
  • Provide written and oral instruction to direct support staff on individualized care needs.
  • Develop and maintain crisis management plans and coordinate major and minor transition plans.
  • Deliver and/or coordinate crisis intervention services, as needed.
  • Observe and update client records (including physical/mental/behavioral health, medications, and side effects) in EHR systems.
  • Assist in developing savings and budget plans in preparation for eventual independent living.
  • Contribute to overall improvement of residential services under leadership of Program Manager & Program Director.
  • Arrange appointments/service for clients' preventative, aftercare, and follow up care.
  • Advocate for individuals to ensure delivery of needs, preferences, and rights.
  • Ensure all federal/state laws, DBHDS regulations, and company standards are met in managing clients' cases.

Requirements

  • Bachelor's degree in Human Service, Psychology, Social Work, Counseling, Sociology or equivalent work experience
  • 4+ years experience managing caseloads for individuals with intellectual/developmental disabilities (ID/DD)
  • Valid Driver's license with acceptable driving record & reliable transportation
  • Effective written & verbal communication skills amongst various demographics
  • Conflict management and problem-solving skills
  • Ability to prepare case related reports including outcomes, successes, and challenges
  • Ability to connect with clients and assess individual needs
  • Experience with MS Office 265, EHR systems, and Notable (or ability to learn)
  • Knowledgeable of clinical assessment methods
  • Ability to partner with local service providers and coordinate client care
Benefits
  • medical, dental, & vision coverage
  • life insurance
  • 401k
  • PTO (including paid holidays)
  • professional development assistance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
individualized service planscrisis intervention planscrisis management planscase related reportsclinical assessment methodsbudget plansmanaging caseloadsbehavioral health educationclient assessmentadvocacy
Soft Skills
effective communicationconflict managementproblem-solvingrapport buildingfamily engagementmonitoring service deliveryrelationship buildingclient advocacyteam collaborationclient engagement
Certifications
Bachelor's degree in Human ServiceBachelor's degree in PsychologyBachelor's degree in Social WorkBachelor's degree in CounselingBachelor's degree in Sociology