VideaHealth

Revenue Operations Associate

VideaHealth

full-time

Posted on:

Location Type: Remote

Location: New York • United States

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About the role

  • Provide day-to-day support for HubSpot/RevOps “tickets” (user help, data fixes, troubleshooting, small workflow updates).
  • Maintain basic CRM data hygiene (deduping, required fields, lifecycle stage consistency) and reinforce pipeline discipline.
  • Assist with building and maintaining dashboards and recurring reporting for pipeline visibility, funnel performance, and lead-to-close conversion.
  • Support larger CRM/process builds that enable SMB & DSO scale (e.g., lifecycle workflows, lead routing, stage definitions, handoffs, SLAs)—typically in partnership with a GTM Ops lead.
  • Help document and roll out process/system changes so teams adopt them smoothly.
  • Own onboarding playbooks for new hires (reps + managers): checklists, ramp plans, certifications, and role-based learning paths.
  • Consolidate enablement resources across GTM into a clear, searchable source of truth (what to use, when, and why).
  • Maintain enablement asset hygiene: keep talk tracks, decks, one-pagers, battlecards, and process docs current; partner with SMEs in Product & Marketing to refresh content on a cadence.
  • Support enablement delivery: coordinate training, track completion, gather feedback, and iterate on materials to improve ramp and consistency.
  • Help standardize “how we sell” through repeatable playbooks (discovery, qualification, handoffs, deal stages) in collaboration with GTM leaders.

Requirements

  • 1–3 years of experience in Sales Enablement, GTM Ops, RevOps, Sales Ops, BizOps, or a commercial support role (internships + strong relevant experience considered).
  • Strong project coordination skills: you can take ambiguous asks and turn them into organized execution.
  • Comfort with systems and data (HubSpot preferred; Salesforce acceptable) and strong spreadsheet skills.
  • Understanding of B2B sales motions and the needs of SMB and/or dental/healthcare sales teams.
  • Excellent written communication and documentation habits (you create clear playbooks and keep them current).
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work arrangements
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM data hygienedata fixesworkflow updatesdashboard buildingreportinglifecycle workflowslead routingproject coordinationspreadsheet skillsdocumentation
Soft Skills
communicationorganizationcollaborationtraining coordinationfeedback gatheringiterationstandardizationenablement deliveryproblem-solvingadaptability